I've had about seven. Hi, thank you for sharing your feedback with us, as we are always striving to improve. Thank you. I had the house inspected and they couldn't check the air conditioning because of the temperature that day. Her knowledge, passion and understanding of everything was awesome. They did everything in that one week. As part of our BuildPro new home residential construction management software suite, Warranty Management offers viewing, tracking and scheduling all in one place. A link has directed you to this review. LGI Homes responded: Hi Maria, we're disappointed that the common area is not to your taste. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Were just happy we did because of the turnout of how everything ended up. Hi Sai, we appreciate you taking the time to leave us with your feedback. We are sorry that we were unable to find the right home for you at this time. Have had a maintenance/warranty ticket open for over 3 months now with ZERO work being done to repair the floor. I offered to increase my deposit, pay them a penalty etc etc but to no avail. Finally, we got to the point where we talked to a couple of people about building. My sister is a lawyer she can get us started. As far as the home, there was damage. I'm more than satisfied with the house. Hi Tiffany, we are extremely disappointed to hear your feedback - we take pride in our exceptional customer service and assure you that your experience is not the typical one at LGI Homes. If you have trouble logging on, your user name is most likely the number and full name of your street address. Phone: [protected] I travel a lot for work and on those days my son needs to be able to use the school bus to go to school. He didn't stay for any questions. I would like to go over all my warranty claims and get them addressed in a timely matter and get a response for once, My name is Richard Day and I bought a home in Swan Ridge in Dundee. Yes. It's like LGI got 95% done and then tripped the finish line. MHBR No. As time went on. 2. We appreciate your patience and we thank you for choosing LGI Homes. Like most home builders and lenders, LGI typically requires a credit score of 620 or higher to qualify for financing. I moved into Terra Vista community in Buckeye AZ on Dec 5th, 2022. I have a circuit breaker that trips on almost a daily basis. Advertised sample monthly payment are based on principal and interest only. We apologize for any lack of communication from our team, as that is not the typical experience with LGI Homes. Over a few months period the flooring began to separate. Hi, we are sorry to hear you have an issue getting in touch with our team. I was in contract to buy a SFR property in Charlotte, North Carolina and had paid a $5K earnest money deposit. I dealt with Rick and he lied. We have sent your review to our team in order to provide training and investigation. The construction managers werent the best- we had to tell them about multiple problems and some never got fixed. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. Make a list of any defects you see and ensure that these are noted by the construction team during your final walkthrough. * Fields marked with an asterisk below are required. There's no true traffic 'cause it's kind of pear-shaped housing development, so you gotta try to come out the same way you went in. Can someone please contact me to speak about this? LGI Homes has a reputation for building quality new construction homes. The rep was the grea LGI Homes offers floor plans for every budget and need. We moved in this week and so far so good. Brooksville, FL 34602 And David, the rep, was right there. Stephen K. Verified HomeBuyer April 19, 2021 Newark, TX I have put in several warranty request a New house with lots of issue and my inspection report was considered as a piece of paper and my house issue was not completed with in 14 days of closing or walk through. I felt like the house was of good quality. With LGI Homes, you may qualify for no money down financing. How do I know I can trust these reviews about LGI Homes? I was impressed with the stuff they put in the LGI house. Get buying tips about Home Builders and Developers delivered to your inbox. We assure you that this is not the typical experience with LGI Homes. Learn more about what sets LGI Homes apart from other homebuilders. Enjoy reading our tips and recommendations. Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". We met with him and went through the property and he made a checklist -- but never shared it with us. I said, Hey, I only have two days. So, all of that was not done. Thank you! Martha Rose, Broker. About Reviews Gallery Locations LGI Homes We had some issues with finishing touches like the drywall that were a little harder to get addressed than they should have been. The homes are built with poor quality and they give you the cheapest materials. I have been in my home about 100 days and the lack of quality in this very expensive home shows more each day. I was looking up rentals online when I came across LGI Homes ad. It was pleasant. So, I said that's not gonna work. I went shopping for a used house but when you walk inside, everything needs to be upgraded or you could tell that they painted to make it look clean. In all my years of working with builders in the area, I've never experienced such dishonest and unethical behavior. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. I now realize why they have stalled -- in Or, you must file a complaint within 1 year of occupancy. We offer a 10-year structural warranty and a one-year warranty on most other components. Im sure this is not a one-off complaint. Homes pictured may not be available at the lowest advertised price and may display upgraded landscaping, decorative items, suspended lighting, furniture and enhanced interior paint which are not available for purchase even upon additional payment. So far, so good. We will close on this date." Until after several calls/texts. I cannot in good conscience recommend LGI homes. She responded and answered the questions, and kept me up to date as to where we were in the process. We know that sometimes things come up after closing, so we are proud to include a one-year workmanship warranty and a ten-year structural warranty for every home. Desired outcome: If you are dissatisfied with any aspect of your home performance, we want to hear about it. (This was on Tuesday) I'm sorry, This is not acceptable. I have a 5 bedroom home with 3 bathrooms. We appreciate you bringing this to our attention so our team can investigate further. 6/26/2021. Thank you. In the 11th month, we had to call him several times to schedule the walk-through -- LGI never contacted us about the walk through. This is not typical on all transactions, but it is an option for select homes and communities. I got a couple emails from him here and there. They made promises that seemed to me, outlandish. We are definitely happy with where we are and what we chose and how we chose this. It has such a bad slope that the newly laid grass kept slipping Four times LGI homes warranty service has come out to our home to fix our flooring that keeps lifting up. Please do not buy a home from LGI. When I came into the house, one of the outlets wasn't working. We regret buying this home. But I love the home. There are many places where the trim doesn't meet -- wasn't mitered properly. Hi Robert, we are sorry that to hear that you've been having an issue with your fencing and we understand how frustrating this must be. Square footages are approximate and may vary in construction. I had some major problems the first couple of days I moved in but because they handled it, it didn't continue to be a big problem. But the rest of all the LGI reps that I have been in contact with have been wonderful. To learn more about our brokers process, please visit LGIHomes.com/Brokers. The bedrooms had carpet and I don't like carpet. Even if it was delayed, if there were communication, like, Hey, Sai. Thank you. You'll have your finger on the pulse of your new homeowner . So, the building manager was not aware of it. Our Florida new homes exceed industry standards in efficiency and quality; our value is unmatched. We appreciate your patience as our team worked to get your home finished and ready for move-in. CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. LGI Homes builds high-quality, move-in ready homes at affordable prices across the United States. LGI Homes has special offers and events throughout the year that include covering closing costs. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. I'm one of only two people that live in the community. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. I like the neighborhood and the house. The house was brand new upon move in. Then he started saying that they never do that, even though OEC said that they do it all the time. That they weren't willing to push closing was a big deal when we were getting ready to close on ours because there was still a few issues that we wanted addressed before we moved in and closed. He did such an amazing job and even expedited all of our stuff to get us in our forever home sooner. If this company will do something like this to Realtors who bring them business, then I would never entrust them with a client of mine. NV License No. Look very carefully. We were told that there would be an 11 month walk through to go over warranty items that need fixing. Find your next home in Palm Coast by LGI Homes, located in Palm Coast, FL. The tiles started cracking in the dining room and kitchen. I was supposed to close on October 27. If you see problems imagine what you can't see. I could not control the date of the sale of my condo as those terms were dictated by the buyer and their lender. The drain line was also clogged with what they said looked like drywall dust. License No. The loan type was changed to conventional only after I reviewed the documents and demanded that it be changed. LGI Homes 287 ratings. We are elated to hear about your homebuying experience with our team. Rutherford West - 1568 Nature View Loop, Driftwood, TX 78619 I might be looking at legal action because this is all under warranty and they don't seem to think they have to resolve the issue. Explore these nearby communities and start the journey to your new home now! In the meantime, if you haven't already, please submit any warranty items you may have to our online warranty portal. But good quality so far. Tell me that we are going to close October 27 or around there. He said, Yes, we'll definitely close on October 7, if not, maybe a week. That's November 10. Reply from LGI Homes Oct 12, 2022 Hi Carter, please send your information to customercare@lgihomes.com so that our management team can investigate further and ensure that our team contacts you about your warranty inquiries. The propane tank is sinking. Let's see what can be done to clean up this Palm Bay Florida office as I'm running out of room for all the smoke that's been blown up my @$$! And the representative was patient and he understood my skepticism. I was told that the home feeds into this school. Do not buy from LGI! The air coming out of the ceiling is cold. LGI Homes review: Warranty service not render. I was, What am I supposed to do? It was closed on in March 31st 2021. Thanks for reading! Not necessarily extending the 90-day build process, but looking at if a homes not ready to be closed on pushing closing. Our job is to make sure the covered services are delivered promptly and to your complete satisfaction. Hi Claudine, we are sorry to hear about the issues you've been experiencing. It got warm yesterday but they got somebody out and they had it fixed by the end of the day. It would be nice to do a two-week walk so that the construction manager could see what our concerns are. We appreciate your patience and invite you to submit all items to our online warranty portal if you haven't already. And he made me understand that I was, and so I was doing it. How it Works I wanted to match it as close as I could get it for the bedroom. The floor keeps coming up. "Analysis of the construction, performed by independent construction experts retained by various insurers, identify the cause of the siding damage is one or more of the LGI Defendants' failure to ensure the siding is firmly secured into underlying building studs in compliance with building codes and/or product installation requirements and/or the I was trying to screw it, but it wouldn't go in. Their advertisement which said I could have a house in 30 days and with no down payment in my VA loan appealed to me. Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own home along with convenient access to nearby cities for work and leisure. That's the only negative thing that I'm a little dissatisfied with compared to the cabinet guys, the flooring guys and even the concrete guys who came in that first week with no problems. It was very stressful for me mainly because the closing date was not confirmed until two days before. I met with other builders even after we started the loan process just to do my due diligence. Because I have to give two months notice to my apartment. So I told him my situation, I have to give them two months notice, so make sure. Thank you. Keep in mind that these are mass produced tract homes, there WILL be a few defects. After that, The deal seemed to go downhill. This is exactly what's happening in North Carolina as well. Since you were approved for financing, the earnest money no longer qualifies for refund. LGI Homes - Customer Portal Welcome Type in the Address # and the first name of the street that you live on for your user name. The way they made me make sure I was paid off of this thing so that it wouldn't be a problem to make my house, my mortgage payment was very smart because that also took away a lot of stress in my life. NV License No. I have talked with several neighbors and no one I talked with is having this problem. He was more concerned that our needs were being met from what we wanted in our list - if everything checked the boxes. LGI Homes responded: Hi Mudita, We are concerned by your review, as this is not the typical experience with LGI Homes. CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. So in fact, they paid all but $1,000 of the closing cost. These communities are close to award-winning medical facilities, retail shops, restaurants, outdoor recreational areas, live music venues, nature trails and public parks. Rickie B. Hi Rickie, thank you for choosing LGI Homes for your first homebuying experience. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal. The stucco is starting to crack. LGI Homes responded: We take pride in the quality of our homes and we are disappointed that you are unsatisfied with the finishes in your home. Super rude. I had a lot of questions 'cause I was kind of doubting. Our homes come with a 10 year structural warranty, as well as a 12 month workmanship warranty, to provide peace of mind for any unexpected issues. The backyard was staked off and was nothing but dirt. lush front yard landscaping and a 10-year structural warranty. Ends of planks were not matched up evenly and smoothly as they were measured wrong. 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Earnest money deposit, located in Palm Coast, FL Buckeye AZ on Dec 5th, 2022 home finished ready! Felt like the house inspected and they give you the cheapest materials matched. Mudita, we & # x27 ; ll have your finger on the pulse your! 'Ll definitely close on October 7, if not, maybe a week their advertisement which said I could a.
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