I bought a flight to my mom for may last year via a travel agent in Algeria. Has anyone else recently requested a refund from British Airways? In contrast, 39% of British Airways customers and 29% of Jet2 customers surveyed had received a refund within seven days. …and who initiated a refund of my taxes/fees. Advertiser Disclosure: Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of thesite. Prior to finally hearing back from BA, I had called three times to inquire about the status of my refund request. Please allow up to 11 weeks for us to process your request. The usual waiting period for BA refunds is one month because of the processing period and the time banks take to place the refund in your account. Another possibility is to claim a voucher and use it for any of your future flights. O feel like I’m getting the round around from BA. 15. Let's say the closing date on your credit card was 9 February, and the refund was processed on 11 February. Traveling For Miles is produced and written for entertainment purposes only. April 9th customer service rep created a case number and forwarded my information to the refund unit and told me I’d would receive my refund in 10 to 14 days!!! If you have, were you refunded quickly or are you still waiting? You’re more than welcome – it’s always nice to hear of someone getting a good-size refund . Helping you get a BA refund and British Airways Wi-Fi compensation aren’t the only issues that DoNotPay can help you with. Once you submit the form, you agree to the refund amount that we calculate. If the carrier fails to respond within 28 days or turns down compensation, then the traveller is free to use a claims firm or take legal action. If your flight gets canceled, you can rebook it for free. Still not processed by their back office. I am awaiting clarification on why I haven’t received a notification about it nearly 2 months later. The British Airways Gold Line almost certainly offers the best pathway to requesting a refund for a trip cancelled by the airline and, if my recent experiences are anything to go by, there’s a good chance that your refund will now appear in your account a lot quicker than it would have done just a few weeks ago. What Issues Can I Expect When Requesting a Refund from British Airways? Super! For the avios upgrade refund, I waited 5 weeks, then called the BA US number and waited about 5 minutes to speak with someone. It is not the bank advertiser’s responsibility or any other advertiser’s responsibility to ensure all posts and/or questions are answered. British Airways was among a number of airlines to remove the refund option from its website in March, persuading passengers they needed to apply for vouchers instead. It seems British Airways is slowly relaxing their chaotic voucher only refund system after passengers had their flights cancelled though customers still have to call in to receive their money back.. Getting a hold of British Airways can still prove to be a challenge and it often requires trying several times and different hotlines to get an agent on the line. You can check the status of your refund request by contacting the BA customer support and providing them with the necessary details—your info, flight details, date of your cancelation and refund request, etc. British Airways has enraged customers for months since they stopped offering a refund option on their website and only offered rather inflexible vouchers even for tickets issued with Avios miles. Last week, I filed a complaint with BA to do the right thing and refund md my money and re deposit my AVIOS back into my account. Editorial Disclosure: The editorial content on the pages of Traveling For Miles is not provided by any airline, hotel group, bank or credit card company and has not been reviewed, approved or otherwise endorsed by any of these entities. I requested a refund for a flight + avios upgrade and for a cash fare, and was told three weeks for processing. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. You can either request a travel voucher (easy to do via the British Airways website) or you can wait and … I first called the airline and, after a long wait, obeyed its automated advice to cancel online to avoid extra processing charges. My flight was canceled due to tour company canceled the tour. Covid caused the cancellation of my flight and British Airways should have processed a refund, but instead automatically processed a voucher instead. British Airways – “The information reported to us by British Airways indicates that the airline has had a relatively small backlog of refund requests and that it has processed refunds relatively quickly, with refund processing timescales being around 30 days or less. found that both British Airways and Ryanair are refusing to offer refunds on flights that … We inform you of the cancellation between 7 and 13 days before the scheduled time of departure and offer an alternative route that allows you to depart no more than two hours before the scheduled time of departure and to reach your final destination less than four hours after the scheduled time of arrival; or