Your card is ready to use immediately, and your My PRESTO Account can be created online after 24 hours. Signing in without an account only lets you check your balance and access limited features. Here's what you need to know about getting the COVID-19 vaccine in the Toronto area, Here's what can reopen as Toronto and Peel Region enter the grey zone, This is the full list of people eligible for COVID-19 vaccines in Phase 2, What Ontario's colour-coded COVID-19 system mean for each region, COVID-19 cases in Ontario schools and child-care centres as of March 10, Use of this Website assumes acceptance of Terms & Conditions and Privacy Policy, Published Friday, August 21, 2020 8:08AM EDT, Last Updated Friday, August 21, 2020 9:01AM EDT, Ontario releases list of pharmacies where COVID-19 vaccine will be available, Ontario funeral home temporarily shut down after allowing more than 60 people to gather indoors, Select Ontario Rexall, Costco locations already registering for AstraZeneca COVID-19 vaccine appointments, New COVID-19 cases in Ontario climb above 1,300, another 16 deaths logged. Visit Transfer Card Information to complete a transfer. Tickets will be accepted until December 31, 2020. “This is the right thing to do and I am proud the TTC has worked with PRESTO to move this forward. Buy in person: At a Customer Service Outlet. To get a PRESTO card refund, your card must be added to a PRESTO Account. Customers can also take advantage of Autoload to add funds to their PRESTO account automatically. Step 1 – Sign into your account, click on Manage in the top menu and select Transit Usage Report, or click on Transit Usage Report in the quick links section.. ; Use a ticket machine to purchase single-ride tickets or DayPasses. Create a username and password that you'll use to sign into your PRESTO Account. A PRESTO card allows transit users in the Greater Toronto and Hamilton Area to move between transit systems. Currently, a 15% non-refundable tax credit is available to an individual in respect of the cost of eligible transit passes which include annual and monthly passes, as well as weekly passes and electronic fare cards used on an ongoing basis. The Station Attendant can check to see if the trip qualifies for a refund. The giveaway is meant to give people not already using Presto cards easier access to minimize using cash and reduce touch points amid the COVID-19 pandemic, the TTC said. The $6 cost to buy the card is non-refundable. But, it’s so much more than that—it’s convenience, great savings and access to unique offers and services. The refund will see pro-rated credits issued for each day that monthly pass holders didn’t use their PRESTO cards between March 18 and the end of April. Load money onto your PRESTO card using the PRESTO App available on the App Store or on Google Play, or buy your ticket online. Step 1 – Sign into your account, click on Manage in the top menu and select Transit Usage Report, or click on Transit Usage Report in the quick links section.. If you have previously registered a My PRESTO account and wish to complete a transfer from a lost or damaged card, please do not proceed further. Sep 24, 2020, 5:35 PM . You can register your PRESTO card online to get balance recovery, overdraft trip, autoload funds or auto renew your monthly pass. I would like to receive an email when I add funds, Autoload, or perform other card related activities, to the email address provided. An extensive screening process has been instituted in our long-term care facilities. Receive regular health screening. All refunds are subject to a 4% processing fee. Customers can purchase a PRESTO card online at prestocard.ca, on the PRESTO app or in-person at any YRT PRESTO fare agent. Only enter the station if you are wearing a cloth face mask and are feeling well. With PRESTO, your transfer is active for two hours from when you first tap your card on the bus. A cheque or e-transfer will be sent to you approximately 4-6 weeks after we receive your Refund Form and PRESTO card… EDITOR'S NOTE: The government of Canada has eliminated the public transit tax credit as of June 2017, following the publication of this news story. The PRESTO E-Tickets app allows you to buy a single ride fare on your phone. See below for more information on these refund methods. You can create a My PRESTO Account or be without an account. If you’re paying with cash, you must have exact change. For more information about PRESTO’s refund policy, see our Terms & Conditions. (416) 869-3600. The refund will see pro-rated credits issued for each day that monthly pass holders didn’t use their PRESTO cards between March 18 and the end of April. Refund Value If your card has been lost or stolen visit our Lost or Damaged Card page to learn how to transfer your balance. DRT fare payment using PRESTO card e-purse or DRT monthly pass will be accepted as long as the customer has tapped and paid a fare in Durham. All refunds are subject to a 4% processing fee. You also need an account with a participating Canadian bank or credit union that can be accessed online. Currently, a 15% non-refundable tax credit is available to an individual in respect of the cost of eligible transit passes which include annual and monthly passes, as well as weekly passes and electronic fare cards used on an ongoing basis. If you used a ticket or day or group pass, you may request a refund in-person at any staffed GO station by the end of the following weekday. The refund will see pro-rated credits issued for each day that monthly pass holders didn’t use their PRESTO cards between March 18 and the end of April. Put your cash fare or ticket directly into the farebox beside the driver. PRESTO E-Tickets and passes are final sale. Pursuant to Section 39(2) of the Freedom of Information and Protection of Privacy Act, you are hereby notified that personal information relating to you is being collected for the purposes of PRESTO card registration and to contact you as required about your PRESTO account. ", The TTC approved the refund program in June at a cost of $13 million but Tory told CP24 that it “took a while to work out the mechanics.”, While the credits will begin to show up on some PRESTO accounts beginning today, the TTC says that it could take until the end of November to process all credits “due to the volume of eligible customers.”. You can opt in to emails again by returning to the Account Profile page and selecting this checkbox. The form supports the following characters @$!%*#?& ' "<>()+, ”. The legal authority for this collection is the Metrolinx Act, 2006. PRESTO Card Refund. To receive your PRESTO card refund by Interac e-Transfer®, you need access to the email account associated with your PRESTO Account. Transit users have until Jan. 31 to register their Presto card in order to qualify for a 2016 Public Transit Tax Credit. The fare is the same for all routes across the OC Transpo network, including the O-Train. The TTC says that once the credit shows up on a riders account, they will have to either tap their card on a PRESTO reader of at a fare vending machine in order to receive it. When we process your refund, the funds will be deposited directly into your bank account. People who use the electronic Presto card can submit their claims online using a form on GO Transit's website. To learn more about Interac e-Transfer®, visit their website. PRESTO; Refunds; Transit passes; View all: Fares; Service updates. You will also be able to sign in with your Email address once it's verified. Visit our Where To Buy page to find the nearest PRESTO fare agent near you.. PRESTO cards can be purchased for $6.00, with a minimum $0.05 e-purse load if purchasing from a PRESTO fare agent, or a minimum $10.00 e-purse load if purchasing from … Earlier this week Ontario Premier Doug Ford announced a province-wide shutdown due to the COVID-19 pandemic, and as a result the City of Burlington is announcing service changes. HAMILTON, ON – Mayors and Chairs from the 11 largest municipal governments across the Greater Toronto and Hamilton Area held their regular weekly meeting yesterday to discuss the ongoing response to COVID-19 across the region. Some PRESTO products are not refundable. If you don’t need your PRESTO card anymore, you can get a refund of the balance by returning your card. Online: Order a card online. When you are getting off the bus, exit through the doors at the back of the bus. Customers can use our newly enhanced PRESTO app to instantly and safely load funds and passes onto their card from home prior to travelling. "By providing a credit, we are ensuring that some of our most loyal transit customers are fairly reimbursed,” Mayor John Tory said in a press release announcing the formal start of the program. You can use either your username or email address to sign in. A Toronto woman who says her Presto card malfunctioned just after she loaded it with money is angry she was still given a $240 fine by transit inspection officers. PRESTO is a fare payment system that uses a card or mobile app to pay for transit. ePurse refunds under $50 can be issued at the City Centre Transit Terminal. The spread of COVID-19 is prompting event and workplace shutdowns in Ottawa and across the country. Temporarily increasing contactless ‘tap-and-go’ card limits A temporary increase to the contactless 'tap-and-go' limits, from $100 to $200, will be progressively rolled out nationally from April 2020, is being introduced to help reduce the spread of COVID-19. Try again. … Create a PRESTO Account to get the most out of your PRESTO card. With PRESTO, your transfer is active for two hours from when you first tap your card on the bus. Customers are encouraged to use PRESTO as a contactless way to pay. Richard Southern has the day’s top business stories. Local transit agencies may have different policies about refunding passes. Coronavirus vaccine tracker: How many people in Canada have received shots? Tap your Presto card or other smart card, or scan your paper transfer, at the fare gates for touch-free payment. We encourage customers to also take advantage of Autoload to add funds to your PRESTO account automatically. Please write VOID across the front of the cheque in ink and do NOT sign the cheque. A DRT monthly pass on a PRESTO card will allow a customer to continue travelling and transferring again within York Region (as long as the transfer is within two hours of the original tap). Refunds must be made in-person with government issued photo identification. The cards will be distributed at no charge to customers. OC Transpo and Para Transpo fares effective Jan. 1, 2021. Seniors are vulnerable for serious and life-threatening complications from COVID-19. Using PRESTO on the bus Tap your card on the PRESTO card reader when you board the bus. © Metrolinx, 2020 | PRESTO is a division of Metrolinx. STO would have accepted the “transfer,” but the 90 minutes had elapsed, so it was a new ride, and it won’t recognize the sum loaded onto a Presto card because it is not a monthly pass. TORONTO -- Portion of subway in downtown Toronto to be shut down for 10 days, Details on Ontario pharmacies getting vaccines, Man breaks apart windshield to help woman trapped in truck, Police investigating if man crushed by vehicle was stealing, Toronto residents optimistic amid warm weather, CTV News Toronto at Six for Tuesday, March 9, 2021, Canadians are spending less and avoiding cash during pandemic: report, MPs demand action from banks after Toronto woman left on hold as taxi scammers drained her account, Frightening solo trip prompts Toronto woman to launch short-term rental business for female travellers, Experts say buying used appliances could be better for environment and wallets, Ontario woman says she's traumatized by new car that randomly slams on the brakes, Toronto woman caught up in scam waits on hold with bank as she watches funds disappear from her account, Field hospital set to add 100 beds to Toronto’s Sunnybrook campus amid fears of third wave, Toronto to begin vaccinating seniors at 3 COVID-19 mass immunization clinics next week, Brampton suspending bus route, testing drivers after 9 COVID-19 cases linked to Amazon warehouse outbreak, COVID-19 rules may not be loosened for fully vaccinated Ontarians for some time despite new U.S. guidelines, COVID-19 vaccination appointments for people 80 plus booked through March 13 in Durham Region, Military reservist who rammed Rideau Hall gate with truck sentenced to six years, Without timeline to resolve broken promise, feds still say lifting water advisories a 'top priority', Fewer than 400 people pardoned under new system for erasing old weed convictions, Attention vaccine shoppers: Just take the one you get, 'Disability Filibuster' against Bill C-7 goes on despite being Zoom-bombing with graphic images, Bank of Canada keeps key interest rate target on hold, 1988 Pennsylvania cold case victim ID'd as pregnant teen, Brown bear chases skiers on Romania mountain slope, Prince Harry reveals why the Sussexes quickly left Canada, Man crushed by car may have been stealing, Heavy police presence in Barrie neighbourhood, Toronto Second World War veterans eagerly wait for COVID-19 vaccine, 'It takes a village': How people are meeting their social needs during the COVID-19 pandemic, Milton, Ont.