However you welcome to ask the South African Embassy as they will be able to provide you with the most up to date information. I am not sure if they would be able to issue you with a temporary passport. I would suggest contacting the bank you would be applying through. if traveling to countries accepting ETC on emergency cases, such as family member in distress that needs immediate assistance or deceased family members. anyone had any luck renewing their passport recently? For this you would need to contact Home Affairs directly. You would need to check with Home Affairs or the South African Embassy in Jakarta. Sorry to hear you did not have a great experience when trying to renewing your passport. Once your new passport is ready for collection they will cancel the old passport and hand you the new one. I’m in the UK but i need to assist a family member with their 1st passport application however she lives in Port Elizabeth. If your passport is expiring in August you would not be allowed to travel. You travel with both passports (I have a 10 yr US visa in my old passport and travel with both when going to the US), Having photos beforehand is not needed anymore at some locations as they capture the biometrics and photos digitally ( check your location). Do you know if she will be able to leave SA with her SA passport being valid for just over 2 months when she eaves, We are getting very conflicting answers – her Irish passport is still very valis. Everything is paid up and done but what can I do now? Diplomatic passports are administered by the Department of International Relations. Hi Can someone please advice me what sort of documents are needed for a 17 year old that is not travelling with both his parents but a guardian. Click on: Child is travelling with 1 parent. *All amounts to be paid include the service fee. E-mail address: Through this email, we will send you all information about the renewal of your passport. Why would this be?? I was due to fly home and 1 week prior to my flight, the airlines started to suspend flights. I was told I had to renew my SA passport before I can leave the country. I would like to know if I can apply for my passport online (from outside of South Africa) and collect it when I am back in South Africa. They will be able to provide yo with the most up to date information. You welcome to read this article which confirms one is able to renew their child’s passport online. Would suggest if you are close by, best to go in and speak to one of the agents. Is this something I can do? HDoes anyone know if it’s possible to just drop into FNB Merchant without an appointment? I would suggest you go into Home Affairs, hopefully the queues are not to long and one of the Home Affairs agents will be able to assist. I have just obtained a 4 year ~Schengen Visa. What did you , to get past this error? One of the Home Affair Officials would be able to advise if you are able to get a passport faster then the normal processing time. I am trying to register my account with DHA but the OTP number never works. I would suggest you contact the airline you will be travelling on as well as Home Affairs to get the most up to date information. Here we provide all the relevant information. You will need to have an account with that bank to renewing your passport. Travelstart will not be held liable for loss or inconvenience resulting from the use of out-dated or incorrectly noted information. Maybe try put the country code, again not to sure. Thank you. What do I do if I have to travel for an emergency. To my knowledge, both passports would be linked as it is for the same person. Follow us: @Travelstart on Twitter | Travelstart on Facebook. Hi I need to trave on the 14th Jan and was counting on using the old one if the new one did not appeart yet. (feeling lost!). However we do ask you contact the Department of Home Affairs. Only concern is immigration at OR Tambo? Nowhere on the on-line system does it ask this question and nobody at the bank where I did my biometrics asked me. Here is a link to view all this information. I’ve checked and can’t see that they offer an express service I’m afraid. The passport officer must check that your photograph is a true image of yourself; and Some Embassy’s are starting to process visa’s. I’ve tried to register twice but it gives me a time-out error message… I was hoping to avoid going in but I guess it will have to be done. You would not be able to renew your passport without this, however you welcome to contact DHA to see what they advise. “eHomeAffairs site is closed due to the nation wide lockdown, this service will resume in future”. As they are issuing and processing the legal documents, they will be able to advise what documents are required when applying, the correct procedures to follow as well as the cost. Unfortunately, this information only becomes available on the website AFTER you pay your R800. Apologies if you have answered this already, there are a lot of posts above to go through. Any help or advice would be greatly appreciated. Any advice would be greatly appreciated. Anyone suggest an alternative without having to go to a Home Affairs? It shows on the DHA the following information for collecting someone else’s ID book. I tried calling the contact numbers, but they don’t exist. I need to travel soon; Please advise. Despite this the online registration cannot be done. The collector will have to sign a register. Hi, my wife and I need to renew our passports and thought the Bank option was far better than queueing for hours if not days. To my knowledge if the father is mentioned on the child’s birth certificate they will need the father’s signature when applying for a passport. For this you would need to contact your bank direct. Once you’ve registered your profile on eHomeAffairs, you must complete the ‘new’ application and upload the requested documents. For this you will need to contact the bank direct. Simply go to your local branch to have your biometrics done. Is there anything else we can do, something like an emergency passport that might not take six months? I need urgent help. Standard Bank Canal Walk Cape Town Shop 599LL, Canal Walk Shopping Centre, Century City Dr, Nedbank Lakeside Mall Benoni Shop D6, Deck Level, Lakeside Mall, Tom Jones Street, Benoni, 1501 A photocopy of the applicant’s ID Hi Marcelle Surely this must be due cause for a temporary passport while I wait for the department to sort out their lives. Even if a visa is not required for the country you are travelling to, your passport needs to be valid for 6 months from date of return. ARE PASSPORT RENEWAL FEES TAX DEDUCTIBLE? In case your previous passport is still linked to a valid visa, you can use it without any problem as long as you also carry the new passport with you to avoid any inconvenience. I’m afraid we do not specialise in passport applications. We ask that you keep checking their website for the most up to date information. Requested URL: /ehomeaffairsv2/SGAccount/Register, https://ehome.dha.gov.za/ehomeaffairsv2/SGAccount/Register. I am travelling from JHB to Vietnam Good day Witnesses and identity referees are used to verify your identity as part of your passport application. Good day, Follow us: @Travelstart on Twitter | Travelstart on Facebook. have gone through the online process with no difficulties, but making a booking I’m having an issue with. Do you know how I can fix my problem ? It expires in 2021. You can apply renew your passport 6 months or less prior to expiry. I have already received an emergency travel certificate very easily from my SA embassy here in Thailand but my issue is leaving SA again. to the process. I am in Bali on a 6 month social visa which is in my UK passport. They will be able to advise when they will offer this service at one of their branches. You will be given a choice of time slots. Hi. In addition, the entire process is done virtually through a computer or laptop. When you receive your new passport, you travel with both your old passport (with valid visa in it) and your new passport. Why are they charging me an additional R400 when my current passport hasn’t been lost nor have all my pages been used so It doesn’t need to be replaced? Learn More About Passport Renewal or Extension, Learn More About Passport Renewal in Kansas, How much time it will take to acquire the passport renewal. The application for a new passport should be submitted along with the existing passport and the requisite fee of NZ$ 118/- for a 36-pages passport booklet and NZ$ 155 for 60 pages passport booklet. I read on your page, that I cannot renew my passport and need to apply for a new one. They will need to see if you are able to renew your South African passport there and if your children are eligible for a South African passport. I’ve gone onto the DHA website and looked under “Fees”, Looking at the Tariff and services, no where does it show an additional R400 for a passport that has not expired. Sorry you struggling with your passport online application form. My passport & new id are ready for collection at Nedbank Sandton. The numbers on the contact us screen does not work pr. if you have a valid visa on an expired passport, you can bring that passport along with your current valid passport to travel to the United States. Are the passport numbers the same? I would suggest to maybe give them a call and see what they advise. My sister is coming to SA just to renew her passport. I am divorced and her Father lives in China. Please contact DHA they will be able to provide you with the most up to date information on correct procedures to follow. text-decoration: none; I am working in China and will be home in January to renew. However, this information could have changed at any time so please contact Home Affairs direct for the most up to date info and correct procedures to follow when applying. If was was able to get back to SA, how long, realistically, will i have to wait to get my passport renewed once in SA? You would need to contact the Department of Home Affairs and they will provide you with the most up to date information when you apply. You cannot use the e-website if you were not born in RSA, I live in Australia, can I apply on behalf of my mom and sister from Australua for their passports, they stay in South Africa. The old passport number will be invalidated and will appear as such when checked by border officers if you try to use it to travel.”. Without the website can’t be used. They would be able to guide you through their online application. I also have an USA visa in my current passport which only expires 2024. Our blog was published in 2018 All information on this blog page was correct at the time of publishing and may change at any time without prior notice. The start date is 01 July. They would need to check on their system as to what the error and the way forward. Do I need a new passport? I registered on the website some time ago, when I try to log on the response is “incorrect password”. I need to renew my passport, but have lost my ID book. Can I go directly to a home affairs branch to get new documents off course with an police Affidavit stating the theft? My passport was stolen and have since applied for a new one, which will be ready in several days. I applied for ID Re-Issue and Tourist Passport and my appointment at the Nedbank branch is the 27th of October 2020 – How long does the process usually take from doing the biometrics on that day and getting my passport back? hi My South Africa passport expires in 2024. Home Affairs say a renewal should take a week or 2. Besides the home Affairs staff couldn’t care a damn. My wife comes from Zwaziland. i need to renew my passport but the online registration is down because of the lockdown, are we not on level three? y just a South African citizen who can apply for this ? Is that correct? Both arriving early morning. Family. Anyone else had this issue and know how long this usually takes? However if you log out and log back in, they will be on the home work page. This would be on DHA website, which we are not able to fix. How do you change your appt date and time on the DHA website? “South African citizens can apply via the eHomeAffairs website. My spouse is a Portuguese EU National and has been granted ILR. When it came to payment it automatically showed R800,00. Hi I have received an sms to say my passport is ready for collection How long do I have to collect as I am out of town for two weeks. Have you encountered this error before? I’ve checked on Home Affairs website. Please confirm. Do I need to bank with one of the banks that offer this service in order to go to them to get the biometrics done and later collect my passport? However if there is a backlog it would take longer. Can I ask someone else to collect the passport on my behalf? but I cannot upload my new ID as this is obviously only going to arrive through the same application. I even tried with FNB Centurion and Lynnwood and i still get the same message. Usually if one has lost their passport there would be a penalty. Hi I need to get a passport and unabridged birth certificate for my 16 yr old.
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