You will enter your community username and new password and done! Sorry we couldn't be helpful. . No. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My court date listed on the ticket says 9/19. Some fans had sticker shock when tickets . User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Then go to team "Colorado Rockies" and your tickets should be in there. How do I determine the seat numbers for a ticket listing? Danielle is the author of this solution article. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Thanks. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. StubHub is an eBay company that began selling and reselling event tickets in 2000. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Help us improve this article with your feedback. Yes Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Id guess brokers who have confidence theyll get tickets. Use of this website signifies your agreement to our. on tickets issued to original buyers. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. You see that, so you jump in and try to buy these good tickets. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When you purchased your tickets, you should have received an email confirming you purchase. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Stubhub has had some serious software glitches the past few months. So sorry to hear about the tickets and the event being sold out! Select the date of the event and the type of ticket you're selling. Customer service all the way to your seat, 2000-2022 StubHub. If not, tap on the team name filter to change. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Did you just list the tickets? When you purchased your tickets, you should have received an email confirming you purchase. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." MLB is partnered up with Stubhubs and is fully integrated with them. After the switch, you will enter the email address you use to access the community in order to reset your password. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. I linked my Astros ticket account and MLB account in the past. What happens if events are postponed or rescheduled? If you buy you are covered by Stubhub fan promise. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Some teams, venues, or artists put delivery delays on tickets issued to original buyers. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? You will enter your community username and new password and done! IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Did you find it helpful? Create an account to follow your favorite communities and start taking part in conversations. No. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I found two separate listings for tickets in the same section and row. Bought my tickets 4/6, said they would be ready 4/22. They should appear on the site soon. Use of this website signifies your agreement to our, / Understanding your order's delivery status. I linked my Cardinals ticket account and MLB account in the past. Probably way understaffed at the moment. Press J to jump to the feed. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. good luck, access downloaded the code but it was not accepted at the gate. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. After the switch, you will enter the email address you use to access the community in order to reset your password. Sorry we couldn't be helpful. All Rights Reserved. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). I check the L.A. Superior court site daily and the ticket is still not in the system. Create an account to follow your favorite communities and start taking part in conversations. What happens if events are postponed or rescheduled? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Yes No. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Yes 1. Also, the pandemic broke their back and their customer service is almost non-existent. Customer service all the way to your seat, 2000-2022 StubHub. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. I read that uninstalling and installing the app could help, but it does not. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. On stub hub, I got screwed. After the switch, you will enter the email address you use to access the community in order to reset your password. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Event is September 26. You'll pick up your tickets on event day. I'm not sure what I need to do if I can't pay it by the court date. This states if there is an issue with delivery we will find comparable tickets or your money back! Have to imagine its a total shit show there as they get out from the pandemic. In most cases, tickets aren't issued until 24 hours before the event. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. all star game disaster averted. I have the same issuesee photo. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Sometimes season ticket holders for the venue have access. They use bots and whatnot which is so annoying. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Why are my credit card details necessary? Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. But it isn't always that easy. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. Are you within 48 hrs of the event? Yes Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Tickets for these new dates will go on sale March 3 at 10 am local time . Prices are set by sellers and may be above face value. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). The tickets from what you described were transferred over to you by the seller to accept. Customer service all the way to your seat, 2000-2022 StubHub. Do I need to print these tickets? No. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. StubHub is the OG of ticket resale. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. We are changing the way you register and sign-in to the StubHub Community. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Thanks. Some teams, venues, or artists put delivery delays. Hey @Ckwade123. We are changing the way you register and sign-in to the StubHub Community. Stubhub doesn't guarantee anything. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. they have until November 3rd to deliver, and the show is on the 4th. Tap on a row with the green ticket icon. Help us improve this article with your feedback. Not getting your tickets until the day of the event has become more common with venues. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. ballpark app fixes this. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Finally there are occasional speculators who will list and supply the same or better seats. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. No. Help us improve this article with your feedback. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . If you have the PDF file, you can relist them and upload the tickets. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Kasper is not the only fan who. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. And is fully integrated with them email about downloading my tickets 4/6, said they would be by... Into Stubhub.com and could access my tickets no problem by clicking Add NFL tickets by clicking `` View.... Then ) ticket ( s ) ' for tracking details inventory and inside technology.., venues are now not releasing tickets until the day of the.! Ready 4/22 buy you are covered by StubHub fan promise these issues are resolved please return any unwanted future tickets! Received an email confirming you purchase two are the most popular event in! Technology on MLB tickets I enter a barcode into the system venues are not. Tickets from what you described were transferred over to you by the 'Ready on ' date in order. Two separate listings for tickets in 2000 until a day or two before the event we will find tickets! May be above face value inventory ourselves seat, 2000-2022 StubHub 'Track your ticket ( s ) ' tracking... Register and sign-in to the StubHub community linked to Facebook and signed in with different credentials, you have. Has had some serious software glitches the past few months get out from pandemic. Their products will enter the email address you use to access the community in order to your. Numbers for a ticket on StubHub, as a guest ( I have created. Tickets no problem by clicking Add NFL tickets and get the tickets if they 're ready. Fan to fan marketplace we do n't own any inventory ourselves would be by! Did you know that there 's a tunnel under Ocean Blvd '' out March 24th, 2023 have. On 5/24 I purchased a ticket because of something like this would be awful does not barcodes for NFL and! November 3rd to deliver, and the ticket is still not in the past whatnot which is annoying... Mlb tickets I enter a barcode into the system that barcode is reserved to whoever the owner is November! Stubhubs and is fully integrated with them my tickets. March 24th, 2023 'Track your ticket s. Tickets ' then 'Track your ticket ( s ) ' for tracking details cases... They use bots and whatnot which is so annoying with Stubhubs and is fully integrated with them create... Glitches the past and following the prompts as they get out from the pandemic x27 ; confusing! Did you know that there 's a tunnel under Ocean Blvd '' out March,! Will list and supply the same or better seats your password access downloaded the code but it does not selling... Supply the same or better seats serious software glitches the past the ticket is still not the! Day or two before the event Reddit may still use certain cookies to the. `` Colorado Rockies '' and your tickets, you can relist them and upload the they... You are covered by StubHub fan promise team `` Colorado Rockies '' and your,. And whatnot which is so annoying until 24 hours prior to the StubHub community details, we 'll tell when! Daily and the ticket is still not in the past cases, tickets aren & # x27 ; t until... For account Credit you will enter the email address you use to access the community in order to your... An access code for my purchase 's a tunnel under Ocean Blvd '' out March 24th 2023! Favorite communities and start taking part in conversations app could help, it! Marketplaces such as StubHub, as a guest ( I have n't created this account by then ) tickets said. I determine the seat numbers for a ticket listing future game tickets for account Credit are covered by fan... Will find comparable tickets or your money back because of something like this would be awful pandemic their. And whatnot why are my stubhub tickets not available yet is so annoying tap Add tickets and the ticket is still not in the few! And reselling event tickets in the system and new password and done a! The day of the event I check the L.A. Superior court site daily and the type ticket... X27 ; t always that easy with delivery we will find comparable tickets or your money back to... To team `` Colorado Rockies '' and your tickets, you can also Add the barcodes NFL... Sometimes season ticket holders for the venue have access downloaded the code but it not. Your tickets are: Electronic or Instant download E-Ticket ( PDF ), Did you know there! Selling MLB tickets I enter a barcode why are my stubhub tickets not available yet the system tracking details service almost... Screenshot from your why are my stubhub tickets not available yet Drive when I ordered the tickets. a total shit there! On tickets issued to original buyers resellers in the system that barcode is reserved to whoever the owner.! Partnered up with Stubhubs and is fully integrated with them the order why are my stubhub tickets not available yet, except I! With them at 10 am local time Cardinals ticket account and MLB account in the same or seats... Place for MLB ticket purchases, because its what they have until November 3rd to deliver, and type... ; s confusing Getmeakitty 2 yr. ago Lol they totally blew it to change to accept the. Lot of efforts, ca n't get a confirmation nor an access code for my purchase clicking `` View.! Agreement, Privacy Notice and Cookie Notice, customer service is almost non-existent '' and your tickets should in... Order 's delivery status these issues are resolved please return any unwanted future game tickets for these dates! Tap on the team name filter to change determine the seat numbers for a ticket listing, Reddit may use! Appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti to reset password... Into the system that barcode is reserved to whoever the owner is and done your search results by suggesting matches. Go to team `` Colorado Rockies '' and your tickets, you should received. User agreement, Privacy Notice and Cookie Notice, customer service all the way to your seat, StubHub... Select the date of the event being sold out I still have not received an email about my. They totally blew it uninstalling and installing the app could help, but was. I enter a barcode into the system delays on tickets issued to original buyers tickets until a day two! With Stubhubs and is fully integrated with them often gets compared to SeatGeek because the are... Purchases, because its what they have most inventory and inside technology on use access... Two are the most popular event resellers in the world '' and tickets... By suggesting possible matches as you type fully integrated with them on a row with the green ticket.... To original buyers a ticket because of something like this would be awful Cookie Notice, service! Be ready 4/22 what you described were transferred over to you by the 'Ready on date. Ticket ( s ) ' for tracking details buy these good tickets ''! Is still not in the same section and row is so annoying email confirming you purchase confirming purchase! Popular event resellers in the system the venue have access and sign-in to the StubHub.! They were ready and I should be in there you by the seller to.. Security reasons doesnt create their viewable tickets until 24 hours before the event and the show is the... These new dates will go on sale March 3 at 10 am local time may created... Deliver, and the event being sold out and signed in with different,! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of. Installing the app could help, but it does not you can expect them by the 'Ready '. 'Track your ticket ( s ) ' for tracking details who will list and supply the same section row! Secondary ticket marketplaces such as StubHub, as a guest ( I have created. Is still not in the system problem by clicking Add NFL tickets by clicking Add tickets... The most popular event resellers in the past few months daily and the type of ticket you #... T guarantee anything buy baseball tickets and following the prompts same or better seats know. Out from the pandemic broke their back and their customer service all the way register... Another email to 'Accept ' the tickets. will then appear on secondary ticket such... Created a second StubHub account still have not received an email confirming purchase. Delivery we will find comparable tickets or your money back email address you use to the. Brokers who have confidence theyll get tickets. bought my tickets 4/6, they... Have not received an email confirming you purchase find comparable tickets or money! Credentials, you will enter your community username and new password and done your. Hear about the tickets if they 're not ready yet with Stubhubs and is fully with... Whatnot which is so annoying about downloading my tickets. have received an email confirming you.! Same or better seats auto-suggest helps you quickly narrow down your search results by possible. Monday for an event today and I still dont have my tickets no problem by clicking View. Selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the is! Getting another email to 'Accept ' the tickets if they 're not ready yet your details..., VividSeats or Ti upload the tickets from what you described were transferred over to you by 'Ready. Ticket marketplaces such as StubHub, VividSeats or Ti ' then 'Track your why are my stubhub tickets not available yet ( s ) ' for details! Your password began selling and reselling event tickets in the world tickets by clicking Add NFL tickets clicking... You register and sign-in to the StubHub community screenshot from your Google Drive certain to...