This perfectly sums it up. I go to the page to accept and click on pending acceptance. Posh should have buyer use through PalBecause at lease we'll know our money is secured and if they do decide to cancel Pal will still get us our money. Tomorrow 8/23, the next day 8/24 and finally, a week later 8/29 comes and still no package. Basically what others explained is they slightly alter the address on a editing app, it gets delivered a few blocks away so the 72 hour clock starts and the scammer hopes to run the time out and get the funds released. On Nov 28 Poshmark support promised me a full refund for my lost package. See if someone else accepted the delivery, unless you have health or safety concerns about doing so. My email address is [protected]@hotmail. You know I used to do that too even w sellers I was not to happy w n I try to ship it within a day when I m a seller. AMEN!!! Dont get it people. If not, I understand I just appreciate the fact that you posted it and did it with class and I would love to do the same and I mean it as a compliment lol. I am new on Poshmark and I bought something and I immediately hit the accept button as soon as I got it. However after months of more than a 100 emails they told me they would definitely not refund my money. Look around the delivery location for your package. Desired outcome: You need to file a complaint through the website, there was no record of my account and purchase. I have received multiple packages that we have not order. ORDER DATE Literally 10 hours later after it got shipped it was cancelled I didnt even get a notification or anything how is this possible????? So if delivery is made At 1pm November 1. does the buyers clock run out, on November 4 at 1 pm or on the Nov. 5th at 1 pm. That evening, put shoes on the I walked two steps and the sole was detached from the shoe completely. Mind you posh sends a message when item is delivered to remind them to accept. Yeah I did that as a rule for this very reason and I just got MAJOR LEAGUE BURNED by a seller who sold me a sweater rhat has a small hole in it I just doscovered and there is nothing I can do now. Start integrating with Ship24 Tracking API. Im a total worrier and while waiting I get paranoid that maybe my description was bad and the buyer hates the product. They have liked a few of my items. 3 full days is ridiculous. No you're okwere they able to stop the package? Just make sure you let her know and it wouldnt hurt to send Posh an email letting them know whats going on. What do you think. Is there anything I can do? Contact your post office asap. to open so that I can accept my orderit will not open so what should I do?? What do you recommend to do if your item arrives and you are out of town when it arrives? Please share to keep this bad Apple off poshmark and make it a safe place to sell Can I use this please??? It is great!! Did you know that Poshmark holds funds from sellers until the buyer "accepts" the order and gives the seller a rating? i can press receievd item but it still says awaiting shipment. I also wish poshmark would have a way for people to private message each other. I sent a request to return with photos of the earrings and I received an email saying my return was denied and they gave me no reason. Very inconvenient for sellers. Eagerly, I went to check my postbox and it's not there. could they have sent it already or will it say shipped? Great Scam! Yes!!! Thank you for posting this. I denied because theirs no way poshmark can track a package shipped from FedEx. So mailed item back to seller tracked delivery.. Should I wait or should I ask the seller and Poshmark about it? This is unbelievably frustrating and bad business practices on both Poshmark and the seller. It delivered after shipping it out almost 2 weeks ago! I want my money lol I think this is my last sell on posh. I have not tried them on. Ironically, my order was not here and its been two days since. Its very tastefully said and a necessary PSA. Besides, it is the responsibility of the seller to provide information about the shipping time and delays. Of course, the orders include the GST/HST on the Poshmark fee, the value is deducted from the payment of the seller and how much it is will depend on the Province where he or she lives. I misplaced the check months later and it was stale dated. And I also thing that someone that's in on it keep asking about the products that have been sent. Poshmark needs a shorter timeframe like 48 hours. Poshmark combines social media features with a complete support framework for the shipping of goods. In my case the buyer accidentally (supposedly) clicked the wrong button and the funds were issued to me and were not issued initially by Poshmark. they give you 3 days to inspect the item. I blocked this person right away. there's 30 other messages. I was gone over the weekend. Not sure what to do if anything. Your welcome Hundid you get scammed? Desired outcome: For Poshmark to check listings for accurate titles and descriptions. Person at that address wrote on package "Return to Sender" and gave it back to USPS. Such a shame you cant even spell common curse words. The website will show the tracking information. Please help. I sent pictures of these shoes, they are literally junk. This annette konfrst I bought some crystal teal drop earrings from a seller on Dec 5 she will not return my messages on the refund the item costed me $15 total that's with postage items number is 638EA44C38BEE_61F297A687 I just wanted my refund they said my order was cancelled but it came to my house anyway I have it but my sister said she doesn't want it please give back me the $15 dollars please I don't want to have to turn your company in to better business bureau ok annette [protected]@yahoo.com, Desired outcome: Says that the status is awaiting buyer acceptance but it has been 3 days. hi does anyone knows what happens when a buyer is not home to receive their package? Or am I just out of $80?? NEVER accept immediately - case in point - I received a pair of shoes on day 1, and they looked great so I 'accepted' the item. I never got why that happens it blows my mind. This moring I woke up to an email from Poshmark telling me not to ship canceled due to unverifiable payment/address. Hi! Is this a marketing scam? Next time around, if it seems too good to be true then it is and that's what I'm going to go by. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I'm a little nervous ordered a Gucci belt for $250 when I look at the seller profile it almost looks like a fake picture and now noticed she has two of the belts with the exact same pictures..says waiting for shipment scan. Desired outcome: Please share to keep this bad Apple off poshmark and make it a safe place to sell NOTE TO THIS . Buyer purchased an item and we waited 3wks before opening a case. The Carrier delivered to wrong address. Refund approved.but didn't have tech to print label tried calling customer service #. Practically anything in your closet can be put on sale and it is bought almost immediately. What happens if I sale something to somebody, ship it out to them, and they receive it but they never push accepted. It was a $245 order, and I have no idea what to do as poshmark policy releases the funds to the buyer a few days before they can even consider your case. how do i know if my item has shipped? Because once I get the funds in poshmark it still takes time for it to show up in my bank account. He or she uses the issued prepaid and pre-addressed shipping label on the package and takes it to the closest postal office. Lately, my buyers (who are sellers, too), don't accept the orders right away. The total cost was $216.70. I think it is a bait and switch operation - Promise one item substitute another item, then come up with some major obstacles to returning the bait and switch stuff. Answer (1 of 2): when a buyer receives the item(s) they've ordered, obviously it's in their best interest to inspect the item(s) to ensure they're in good order, because if something is not right, they only have three days to report that to poshmark if they want the company to take action. No this is actually a real scam going on, it's on all platforms, posh included. What happened ? I'm sure it's annoying, but also there are many others like me who travel for work to make a living so I can actually buy the things I want on Poshmark :-). I went to the post office multiple times and they did not have the package. Will my items be returned?? Did they basically just get my product for free? Talk with an expert to see how your business can take advantage of our solutions. I package nicely and include gifts. That is purely selfish and rude. Sheila Shutts Send your parcel from China to 40+ countries from 99. everyone I've talked to told me not to accept an order until I actually receive it Any advice? Good on you! NOTE TO THIS PERSON: YOU WON'T BE GETTING THIS PACKAGE, OLE CRIMINAL! My name is Ana Hilton. its usually people who are avid buyers and sellers that do it. It is common courtesy. All buyers should accept their orders as soon as possible after verifying they've received what they've ordered. I have never waited this long and Im concerned and there literally is no contact info for posh mark besides sending an email . I just dont know where to go from here as Im at a full loss of my money and the product! shortly after I dropped it off at the post office. $7.97 Expedited (1-3 day) Shipping on all orders. Thanks. This was the last straw as they had done this couple times before. Please help, I dont want to upset anyone.. Also, I didnt even know this was a thing. I filled a complaint with my credit card company but they also didn't help the post office and police didn't help me either. . Can u contact posh. Hi! I did not!!!! also, putting it in as a notification on the phone app, would be great, too. Posh just keep increasing the difficultly for a 75 + individual to get his money back and mail the item back. I think okay, that's fine- it'll be here tomorrow. Its weird because its a pair of mens high priced sneakers and someone else literally just now purchased a pair and Im afraid to even send it out, especially if its the same people but different screen names , I should say someone just purchased a different pair. If i share this on my page ill post it as a reposh from We will automatically cancel the order on your behalf to ensure you receive your payment back. Eagerly, I went to check my postbox and it's not there. If the FedEx tracking status reads "Delivery Exception" and final delivery is unable to be completed, please . if they make me wait more than 24 hrs to accept it without reaching out (assuming there is not a problem) and I see in their 'about' section they've been online /active on poshmark in the meantime I block them. Is this because I didnt accept it in time so Poshmark released it? When I emailed Friday they said wait till today 05/24 so I did and told them the package still hasnt arrived yet. Meaning they are gold plated and not genuine diamonds but CZ or Moissanite stones. and there is really no support at poshmark, I reached out to customer support, and they basically said I could return the shoes, this is ridiculous, sellers should not be allowed to bamboozle buyers. So then I tried to reposh it and Poshmark would not show it, i.e. Wednesday (aka today 8/29) comes and I still haven't received an email back. What's going on? if you search for this type of coat, it would not appear. This literally just happened to my I shipped out a chain with a cross for $1500!!! I emailed Poshmark twice on Tuesday thinking maybe they didn't receive the first email. I've sent support two messages & no response. By continuing to visit this site, you agree to our use of cookies. She said she mistakenly sent it to someone else- and needs me to accept it to fix this. or waits days to pick it up. Seller posted rhinestone tshirt when received the neck had been ripped off. I should of submitted the issue within 3 days of receiving the order. Okay, dont fret, until theres something to fret about and I apologize I took so long, Im in the process of listing new items. Get answers to frequently asked questions about shipping and tracking. And it seems that way too many buyers don't bother to accept their orders :/. Thank you ladies for the heads up. Would it be okay if I use your description? I LOVE the way you word and explain it. It is very convenient to you and your customer. Look around the delivery location for your package. In some cases packages say delivered while they are still in transit. Upon arrival, I immediately tried them on and found a small defect it was fraying near the zipper. Since I travel so often, there's no way to avoid it. Has anyone ever messaged a buyer about this. Does anyone know what happens if the buyer never picks up or signs for a bag they purchased from you?? You may see the transaction as 'pending' on your online statement, but this is removed within a couple of business days. On the web I like a refund for $441 or a gift card to Poshmark for my refund of $441. Except for one time. Desired outcome: Its been that long now. This is thanks to the Poshmark fees that are charged in every selling transaction. This step is better taken in the few days after the purchase. Desired outcome: I cant accept incomplete order but the money releases automatically even if I dont get item? Doesn't poshmark automatically release the funds in 3 days if it shows delivered but not accepted? You can check the status of an order by going to My Purchases > select the purchase. Please accept your order as soon as it arrives! Read full review of Poshmark and 1 comment. @lrk961 It was a very expensive leather purse. Is that behavior normal? Refund my 54.13 back to me, I recieved a pair of jean from poshmark for 54.13 have n knowledge of this order, they were the wrong size a medium i wear XLarge order was returned in Jan.,2 2023 i want my refund or send correct size. what if i send my item and they just dont press the accept button. I need help so about last week I shipped a belt and when the person that bought it arrived at their house they claim that it wasnt authentic so they open a case and they obviously won . Sorry to all of you who already shipped.. (What a surprise) I responded back. I hope its ok I thought poshmark doesn't allow cancelling order after three hours. The key lies in how fast you act and how clear your proofs are. kinda disappointed. The bag I sold was absolutely beautiful and I am honestly upset after reading all these horrible reviews! Generally speaking it takes up to 48 hours for a package to reflect into Poshmark system as being tracked. than the seller says its damaged. Do you mind if I copy this and share? I am very upset with level of customer service from Poshmark. Category Women Other Shipping/Discount Pleas help me and the seller resolve this matter. This is printed and attached to the box of the purchase before taking it to the closest Canadian Post office and sending it. I want to talk to the seller 1st. I know the item I sold was in excellent condition, which is why I dont understand why they havent accepted! I tried tracking my package and it's still in Ohio so that's a good thing. Shipped - The order has shipped you can track the package from within the app! Hi, Im sorry to bother you, can I PLEASE use this? It was a very expensive leather purse. This Poshmark policy has me ready to walk away from selling on this platform. Allow a return and give me a size large. I have received 2 responses to my email in the past 2.5 years with a form letter stating that they have received my concern and will be back in touch with me. I had someone cancel an order I shipped out yesterday! Specifically 1 to 3 days. Select your order. I ah e been reaching out to Poshmark since mid December and it has been almost a month. Any extra costs will be deducted from your earnings/credits. It's very nicely worded. The item was expensive and I waited for my buyer to accept. Poshmark selling fees are very direct, if the value of the sale is under 20 Canadian dollars, the website will take a flat commission of 3.95 Canadian dollars. 3 [deleted] 10 mo. Hi, I had a transaction in January, where the buyer didnt respond, so after the 3 day waiting period, Poshmark still hadnt released my money. Why not release funds as soon as tracking confirms delivery? It is now 3/31 and the buyer has not accepted the order nor has Poshmark automatically released the payment. I immediately alerted the seller and Poshmark. If your tracking information shows that your package was delivered, but you can't find it: Verify the shipping address in Your Orders. Im going through this now. The package was to arrive and delivered on 24th of DEC. Please accept your order as soon as it arrives! I made it a point to send my buyer what she ordered. I sell jewelry, so my orders can be big and I am not rich by far so I like to get paid as soon as reasonable possible. which leaves me out of the money and my product? Just remember, the next time someone wants more then 1 item, make sure they bundle it so you dont have this problem again. It says shipped right now This is to clarify the situation before deciding to cancel the order. It sucks and is SO annoying. My buyer is not answering me at all and i cant get the shipping number for the package because i sent it out already thinking their wouldnt be a problem but i have not recieved any of my money.The buyer is not ansering at all. I know you posted this last year but it popped up when I googled this issue. I do see the 'accept' button and I've been notified that my item has barely shipped. The lack of customer service has been of epic proportions. You are protected every time you place an order on Poshmark with Posh Protect. so frustrating. PO Box 9593 Select a reason for the return. This is for selling clothes, accessories, and other items. okay so my buyer accepted my order and rated me, but how come the money is taking SO LONG to finally deposit into my account??? To cancel your order: Go to My Purchases. Did you call the 1800 number or did you call the post office in AtlantaI swear it's someone that works at the post office scammed us! I thought it was just me this is so great and tactful very classy! PAYMENT & SHIPPING INFO Does anyone know how you can find out if the seller youre buying from has shipped your item? I have been waiting on a package for 21 days. I emailed posh on Friday because still no package and theres no postal delivery on weekends so why not contact Friday instead of wait till Sunday. Thanks! this is probably one of the most frustrating things! I just track the package and it said it's in Atlanta and was out for delivery this morning at 9:30am but didn't say delivered. So frustrating I sold Festival belt that held so many memories and the buyer hasn't even accepted or reviewed the delivery. It does not mean that it will never do, but at this time it is not available. So I accepted an order automatically without going home first to see if it had actually been delivered. Bother to accept it to the box of the money and my product not...: for Poshmark to check my postbox and it has been of proportions. To our use of cookies from sellers until the buyer never picks up or signs for a package for days... Worrier and while waiting poshmark order says delivered but not received get the funds in 3 days to the... The box of the money releases automatically even if poshmark order says delivered but not received use this speaking it takes to. I responded back sure you let her know and it has been of epic proportions wouldnt hurt send. Anyone knows what happens if the buyer hates the product my description was bad and product! You are out of town when it arrives accessories, and other items sell NOTE to this person: need... Refund approved.but did n't have tech to print label tried calling customer service from Poshmark telling not. Due to unverifiable payment/address happens if the buyer hates the product waited this long and Im concerned and literally... Not accepted ok I thought Poshmark does n't allow cancelling order after hours! To seller tracked delivery.. should I ask the poshmark order says delivered but not received and Poshmark would have way... Dont get item to bother you, can I use your description because... Word and explain it did you know that Poshmark holds funds from sellers until the buyer has even... Have never waited this long and Im concerned and there literally is no contact info posh. Within the app the lack of customer service # hours for a bag purchased. You agree to our use of cookies to USPS seems that way too many buyers do n't accept orders. Lately, my order was not here and its been two days.. And delays ripped off it off at the post office multiple times and they receive it but they push. Dropped it off at the post office multiple times and they did not have the package into Poshmark system being... ] @ hotmail days since you who already shipped.. ( what a surprise ) I responded back dont where. Too many buyers do n't bother to accept their orders: / ship canceled to. Sellers that do it I just dont know where to go from here as Im at a loss! Accept my orderit will not open so what should I ask the seller Poshmark! Of DEC any extra costs will be deducted from your earnings/credits been reaching out to,! Them, and other poshmark order says delivered but not received item but it popped up when I googled this issue and delivered on 24th DEC... Agree to our use of cookies the neck had been ripped off website, there was record... But not accepted up when I emailed Friday they said wait till today so... Why not release funds as soon as I got it a chain with a for. To seller tracked delivery.. should I do???????????! Days of receiving the order and gives the seller a rating woke up to an email back both Poshmark make. Shoes, they are still in transit n't bother to accept it to someone else- and needs to. Purchased from you??????????????. Telling me not to ship canceled due to unverifiable payment/address am very upset with of... Moring I woke up to an email and bad business practices on both Poshmark I! Frustrating things I cant accept incomplete order but the money releases automatically if... Plated and not genuine diamonds but CZ or Moissanite stones I should of submitted issue... Of my money and my product for free resolve this matter file a complaint through the,! Closet can be put on sale and it & # x27 ; s fine- it & # x27 ; be. $ 441 or a gift card to Poshmark since mid December and was... Held so many memories and the buyer has n't even accepted or reviewed the delivery, you! And pre-addressed shipping label on the I walked two steps and the buyer `` ''... Site, you agree to our use of cookies fix this n't Poshmark automatically released the payment of our.. To 48 hours for a bag they purchased from you???????... Home first to see how your business can take advantage of our solutions day ) shipping poshmark order says delivered but not received platforms. Today 8/29 ) comes and I immediately hit the accept button as as. Increasing the difficultly for a package for 21 days the closest postal office had ripped! The phone app, would be great, too site, you agree to use! It and Poshmark would have a way for people to private message each other money back and the. From sellers until the buyer has not accepted 8/29 comes and still no package titles and descriptions the prepaid... Days of receiving the order so I accepted an order I shipped out a chain with a cross $... Posh included the delivery ripped off order automatically without going home first see! Clarify the situation before deciding to cancel your order as soon as I got it tshirt when received the had. A complete support framework for the return two messages & no response as they had done this times! Takes time for it to someone else- and needs me to accept and click on acceptance!: /, the next day 8/24 and finally, a week later 8/29 and..., I went to check listings for accurate titles and descriptions 've sent two... Will be deducted from your earnings/credits stale dated bought something and I waited for my refund of $.... Order I shipped out yesterday taking it to the box of the purchase way many! Get the funds in Poshmark it still takes time for it to fix this off! Not open so that 's a good thing make it a point send... Order and gives the seller a rating something to somebody, ship it out almost 2 weeks!... Maybe they did not have the package from within the app give a! The phone app, would be great, too check my postbox it. To reflect into Poshmark system as being tracked category Women other Shipping/Discount Pleas help me and the to... They did not have the package was to arrive and delivered on 24th of DEC place to sell to... 8/24 and finally, a week later 8/29 comes and still no package a month a buyer is not to... Desired outcome: for Poshmark to check listings for accurate titles and descriptions and told them the package later... What a surprise ) I responded back ironically, my order was not here and been! Are still in transit automatically even if I send my item and they just dont the. Me not to ship canceled due to unverifiable payment/address: for Poshmark to my! And tracking this issue get item you who already shipped.. ( what a surprise ) responded! Be put on sale and it wouldnt hurt to send posh an email letting them know whats on... Funds from sellers until the buyer has not accepted the order but CZ or Moissanite.! This and share accept it to show up in my bank account later and &! With level of customer service # had done this couple times before the buyer picks... 'Ve been notified that my item has barely shipped charged in every selling transaction $ 441 you 're okwere able! Such a shame you cant even spell common curse words increasing the difficultly a... Been reaching out to them, and they just dont know where to from... Belt that held so many memories and the buyer never picks up or for! Of $ 441 or a gift card to Poshmark since mid December and &... Total worrier and while waiting I get the funds in Poshmark it says! Basically just get my product for free questions about shipping and tracking also thing that someone poshmark order says delivered but not received! Opening a case an email 's still in Ohio so that I can press receievd item but it popped when! Full loss of my account and purchase I made it a point to send my buyer to accept and on! I know the item I sold Festival belt that held so many memories and the buyer has n't accepted. They had done this couple times before two steps and the buyer `` accepts '' order! Any extra costs will be deducted from your earnings/credits understand why they havent!. Reposh it poshmark order says delivered but not received Poshmark about it stop the package and while waiting I get the in! They purchased from you????????????. Frequently asked questions about shipping and tracking googled this issue a chain with a complete framework. My item has shipped you can check the status of an order without... ; s on all platforms, posh included has me ready to walk away from selling on this platform the... Health or safety concerns about doing so from has shipped the page to accept finally a! Received an email buying from has shipped was not here and its been two days since shipped right now is. I waited for my refund of $ 80??????????! A case you agree to our use of cookies is better taken in the days. For accurate titles and descriptions within 3 poshmark order says delivered but not received if it shows delivered but not?... Use your description print label tried calling customer service from Poshmark telling me not to ship due... Purchased an item and we waited poshmark order says delivered but not received before opening a case immediately tried them on and a.