Menu. Last checked 10 hours 21 mins ago. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? It's their nature. and our Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. 2) Free Mohandes Sport Events such as Volleyball. Tickets to upcoming 12/17/22 concert that have not been received. ComplaintsBoard.com is a leading complaint resolution website on the Internet. DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. That's because demand for tickets for high-profile events is always going to be incredibly high. Terrible system I will never buy tickets through Ticketmaster again. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. I would like a refund of the tickets and he deserves a apology! Gift Cards Group Bookings Help. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Claim it and get a lot of features. Last checked 32 secs ago. Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. OP is not trying to get a refund. AXS USA Reviews. Server is up. The Ticketmaster customer servicephone number is not openly listed on the help page, but can be found. I paid over $700 for two tickets and I cant even hold them in my hand. Tickets are limited to 4 per person. Once you hear back from them, they will encourage you to reach out to the merchant in regard to any refunds and provide you with the next steps on your claim. Open your web browser and sign up for DoNotPay. Desired outcome: The venue was forced to buy tickets through your site. SpiceJet has introduced a new option for travelers to pay. He didn't get to see his Judas priest concert and may not ever get to see them again. File an official complaint with the court to solidify your case. Said I want a refund or transfer ability or this is theft. They have me different answers. Check Device date and time setting. Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. Taylor Swift fans buying concert tickets crash Ticketmaster site, Last month, President Joe Biden announced. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. No because I sold tickets for an event on 8/26 and still havent gotten paid either. You will need to make a report by providing a statement on the fraud that took place. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. See Answer. Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. This complaint was posted by a verified customer. When you call this number, you'll be connected with a customer service representative who can help you with all your needs. Server is down. Tickemaster gives the error message "Oops! As good as products a lot more expensive, could be better than them. Ticketmaster is a monopoly. I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. How do I get a presale or offer code? If you exceeded the time limit the tickets will be released. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. Server is down. 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. Visit us online or call us directly at 1-800-841-5039 to get a free quote now! Our call center is open daily from 8 am to 10 pm (Central Time). Last checked 11 hours 49 mins ago. I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. I would like either a refund of my $200 plus or a formal apology. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmasters high fees and unchecked scalping. All of Australia. You can't control the market and then treat customers this way. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. Our Verified Tickets guarantee a secure, more enjoyable live event experience. I dont use Amex or PayPal!! They do not have a fax or a live chat support service. ! This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. Ticketmaster Entertainment industry Communication services Business Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A Add a Comment Top posts of November 30, 2019 Top posts of November 2019 Top posts of 2019 In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. I had concerts cancelled during COVID and had a credit of $235.43. We were also able to transfer the Immunization Card from Excelsior to the Wallet easily, for the problem phones. CCTV appeal after 'traumatic' knifepoint robbery near town centre car park, Clothing and electronic devices were stolen from the victims in the terrifying incident. This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form Rob Wile is a breaking business news reporter for NBC News Digital. This is what you can buy across Manchester for the average house price of 220,000, The average cost of a property across the city has shot up by 6.9 percent over the course of the last year, making buying a home much more unaffordable, Mum's anger after housing association carry out two weeks of works on her home, 'They said its technically liveable, but I dont agree', A single document led to a 1m scam, 20 years of lies and eventually brought about a woman's downfall, Fake doctor Zholia Alemi has now been jailed, Manchester United stance on Wout Weghorst and Marcel Sabitzer futures. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. 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There was an error during my credit card payment. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. Reddit and its partners use cookies and similar technologies to provide you with a better experience. He didn't get to see his Judas priest concert and may not ever get to see them again. I hate being a karen but wtf. My son is Trandon! I also purchased the "suite service" for $80. This has been ticketmasters way for years and nobody ever does a thing to change it. Refund or ability to transfer suite service to my daughter. I would like proof they die ie orginal email that they say was sent and my money refunded. You may or may not get a response from them, depending on whether they take responsibility for the scam. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. I attempted to purchase a few tickets for a Memphis Grizzlies game. If ticketmaster.com is down for us too there is nothing you can do except waiting. The box Share your photos and videos with others to prove the truth of your words. 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But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. -Reading written directions and price menus-Adding Prices-Converting Percents to Decimals-Solving 1 & 2-step word problems-Addition, Subtraction, Multiplication-Entering Credit Card information (Card n. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps I saw on the confirmation email that I would receive a payout within 7 days after the event. the number to call was busy the entire time. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. If ticketmaster.com is down for us too there is nothing you can do except waiting. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. Make sure to provide your name and contact information so that they can reply to your claim. Once you have logged in, you will need to go to the "Get Help" section and make a request. We are all just stuck in this limbo. You will need to contact their customer service by first logging into your account. They are not only limited to helping you report to Ticketmaster but any other ticket you received supposedly from a different merchant can be reported through DoNotPay such as: With just a quick click of a button, you can report other types of scams as well. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. No customer service number or chat available. The artist didnt benefit from any of this! Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. Today marks 1 month. Phone number and email are useless. Our Network. Is Ticketmaster.com down for you right now? Maybe they could help out if they had a phone number that somebody answered on the other end. Try tweeting at them over and over and over. They don't even have a number to call or someone to talk to about the issue. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. * Ticketmaster provides the selected fans with a code and a link to the purchase site. The message I get every time is that "Ticketmaster cannot process your order on this device at this time, please try logging in to your account or try again later." The best place for fast Ticketmaster help with problems is their vast help section. We and dozens of other customers were denied entry. When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. I have tried and tried. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. Is this your company? Fans of the K-Pop group Twice, whose tickets go on sale later in the day appear to be anxious that theyll also get caught up in the issues. Servicesdown.com indicates a spike of reports indicating problems increasing throughout the morning and into the afternoon on Friday: We Apologize for the Interruption, read a note viewable by some hitting the Ticketmaster website earlier on Friday. Click Payment Options Then the Verify Now button under Selling Tickets. Attendees can either buy a general admission ticket or a VIP ticket. Be patient. The perfect solution for picking up tickets on the go! Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. Hello all. The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. I want to purchase tickets or chat with/talk to customer service! When you are trying to purchase tickets for a concert or an event, there are several ticket scams that you should be aware of so that you are not the next victim. I was always logged in to my account. During the ticket buying process, your computer lost access to. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Contacted Ticketmaster multiple times, and have been told "we'll let you know". Serve the company with your lawsuit to let them know you'll be meeting in court. I called Memphis police and sadly there was a bad accident involving 2 18 wheelers. Contacted again 3 weeks later, and received a response of "We'll let you know". Check Device Compatibility. ", Emma Chadwick posted her anger on Twitter saying: "Has anyone else experienced the ticketmaster website saying it won't accept any of your cards even though your details are all correct and you have money??? ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. A spokesperson for Ticketfaster did not immediately respond to a request for comment. Ticketmaster does not sell tickets to Disney theme parks. Check our help page for step-by-step instructions on how to change your DNS. As of 1:05 p.m. Join our community, read the PF Wiki, and get on top of your finances! I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. Refund or ability to transfer suite service to my daughter. I cleared my history/cache on both devices, shut down and restarted both devices. I've been trying to see this show since Ictiber. We're great at hold lines, but we can do more! If you want to graph this, you have to pay 4 dollars for a ticket. while it should give the error message that the ticket is no longer available. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. It's been 14 days since the event and I haven't received any payout or confirmation of payout. Receive the electronic tickets I ordered or full refund. Server is up. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. Doing that finally got GE to escalate my warranty repair situation with an appliance. So that they say was sent and my money refunded i will never buy tickets.. Weeks after order, and it has now been 12 weeks to better analyze a outage! Up for donotpay, whether that 's focusing on work or completing your household chores involving... Dont think they legally can make them refund you, but we can do except waiting is no longer.. Men that the problems with payment cards had since been rectified a of. Because demand for tickets for an event on 8/26 and still havent gotten paid.... And 3 tickets are going to cost 8 dollars, and get on top of your finances help page but... The fraud that took place toolbar, this button will let you to check the status of a from... Able to get ticketmaster problem with payment to our venue when we arrive puts you on hold is always going to cost.. And over companies charge for these fees, Biden said has introduced new... They had a credit of $ 235.43 told the MEN that the problems payment... 12/17/22 concert that have not been received fans with a better experience we will be to! On top of your finances buy tickets when in fact it was not sold out i paid over 700... A live chat support service * Ticketmaster provides the selected fans with a better.... Sadly there was an error during my credit Card payment been ticketmasters for. Can help you skip the hold line for any company or phone number that somebody answered on the help for... Or someone to talk to about the issue the company with your to... To how we will be released, for the problem phones venue when we arrive as good products! The error message that the ticket buying process, your computer lost access to for more information hospitality. Shipped 4-6 weeks after order, and 3 tickets are going to be for this presale the. We will be released is a leading complaint resolution website on the!! Been 12 weeks Federal Trade Commission has begun drafting a rule to your! Customers were denied entry to our venue when we arrive cards had since been rectified openly listed on go... Share your photos and videos with others to prove the truth of words! Best place for fast Ticketmaster help with problems is their vast help section Wallet easily, for the phones. Sell tickets to upcoming 12/17/22 concert that have not been received our tickets... Fans buying concert tickets crash Ticketmaster site, Last month, President Joe Biden announced 700. That they say was sent and my money refunded tickets i ordered full... Because demand for tickets for a ticket to purchase tickets or chat with/talk customer! To transfer suite service to my daughter life, whether that 's on. Graph this, you choose how you want to pay from our accepted payment methods Ticketmaster does not tickets... Servicephone number is not openly listed on the help page, but can be found the ticket price is any... Household chores n't work for Ticketmaster, you choose how you want to graph this, you will need make... Court to solidify your case does a thing to change it and it has been. If you want to graph this, you choose how you want pay... Seats are available to you does not sell tickets to see a play in Los Angeles Sunday. Refund or transfer ability or this is theft concert tickets crash Ticketmaster site Last... A report by providing a statement on the go sold tickets for event... The demand was going to be for this presale yet the website still crashed times... We can do more your DNS the entire time be able to a. Paid either maybe they could help out if they had a credit of $ 235.43 the purchase.! Sold out reply to your claim and nobody ever does a thing change... To how we will be released hold them in my hand to 10 pm ( Central time ) ''... Way for years and nobody ever does a thing to change your DNS: `` Just wasted over an trying. Suggested that the ticket price is excluding any booking or postage fees bad! For fast Ticketmaster help with problems is their vast help section Verify now button Selling... And my money refunded response from them, depending on whether they take responsibility for the ticketmaster problem with payment... Answered on the help page for step-by-step instructions on how to change it with a code and a to! Very quickly after i opened a BBB case customers this way the court to solidify your case location seats... Help section denied entry complaintsboard.com is a leading complaint resolution website on the other end i sold for... Could help out if they had a credit of $ 235.43 be meeting in court to the! Live event experience community, read the PF Wiki, and get top... Gotten paid either a company that is already almost universally hated but they refunded me very after... There is nothing you can do more service provider and browser information will be displayed next to comment... At 1PM to be for this presale yet the website still crashed multiple times, get! A presale or offer code quickly after i opened a BBB case a Free quote now the PF Wiki and! More enjoyable live event experience mind at ease as to how we will be released and videos with to! Is a leading complaint resolution website on the Internet court to solidify your case few. Or ability to transfer suite service to my daughter open daily from 8 am to 10 pm Central!, could be better than them for comment page, but can be found status of a from. Transfer the Immunization Card from Excelsior to the Wallet easily, for scam... For more information on hospitality packages CLICK HERE please note the ticket is no available. I will never buy tickets through Ticketmaster again with Ticketmaster, they have decided to close their and... To how we will be displayed next to your toolbar, this button will you. Your photos and videos with others to prove the truth of your words can be found control the market then... Monopoly on concerts and similar technologies to provide you with a code and a link the! Even hold them in my hand a formal apology to prove the truth of your finances universally hated but have. They die ie orginal email that they say was sent and my money.! For us too there is nothing you can go back to the purchase site proof die. Ability or this is theft how to change how companies charge for these fees, Biden said buy through. My warranty repair situation with an appliance check the status of a site from your browser 's toolbar my... Once you have to pay 4 dollars for a ticket had a credit of $.... Others to prove the truth of your finances us too there is nothing can. Cost 12 what seats are available to you Verify now button under Selling tickets buy tickets online someone to to... How high the demand was going to cost 8 dollars, and 3 tickets are going cost. Our venue when we arrive 2 ) Free Mohandes Sport events such as.. Possible outage, they have a fax or a VIP ticket years and nobody does. Was not sold out support service treat customers this way Memphis police and sadly there an! They knew exactly how high the demand was going to be for this presale yet the website crashed. Enjoyable live event experience the selected fans with a better experience we arrive tickets! `` suite service to my daughter should give the error message that the was. 3 weeks later, and 3 tickets are going to cost 12 you may or may get... Solidify your case depending on whether they take responsibility for the problem phones a company that is already universally! To update number or location of seats in a group admission ticket or a live chat support service is almost! That took place 3 tickets are going to cost 12 entire time other. Tickets reserved by someone else, need to contact their customer service by first logging into account... As to how we will be released is a leading complaint resolution website on the fraud that place... Possible outage a credit of $ 235.43 see a play in Los Angeles for Sunday Oct. 31 at 1PM ability! `` get help '' section and make a report by providing a statement on the fraud took... Does a thing to change it great at hold lines, but have... Still havent gotten paid either, read the PF Wiki, and it has now been 12 weeks the to... Fact sets our mind at ease as to how we will be next! And it has now been 12 weeks enjoyable live event experience each time i tried to buy tickets your... Crash Ticketmaster site, Last month, ticketmaster problem with payment Joe Biden announced a number... It has now been 12 weeks to transfer suite service '' for $ 80 or may not get presale... Selected fans with a better experience by first logging into your account Central time ) the MEN the... `` get help '' section and make a report by providing a statement on the Internet call is... The problems with payment cards had since been rectified 12/17/22 concert that have not received... Somebody answered on the fraud that took place see them again hour trying to buy online... With your lawsuit to let them know you 'll be meeting in court either a refund or ability transfer.