You will enter your community username and new password and done! Sorry we couldn't be helpful. . No. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My court date listed on the ticket says 9/19. Some fans had sticker shock when tickets . User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Then go to team "Colorado Rockies" and your tickets should be in there. How do I determine the seat numbers for a ticket listing? Danielle is the author of this solution article. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Thanks. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. StubHub is an eBay company that began selling and reselling event tickets in 2000. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Help us improve this article with your feedback. Yes Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Id guess brokers who have confidence theyll get tickets. Use of this website signifies your agreement to our. on tickets issued to original buyers. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. You see that, so you jump in and try to buy these good tickets. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. When you purchased your tickets, you should have received an email confirming you purchase. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Stubhub has had some serious software glitches the past few months. So sorry to hear about the tickets and the event being sold out! Select the date of the event and the type of ticket you're selling. Customer service all the way to your seat, 2000-2022 StubHub. If not, tap on the team name filter to change. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Did you just list the tickets? When you purchased your tickets, you should have received an email confirming you purchase. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." MLB is partnered up with Stubhubs and is fully integrated with them. After the switch, you will enter the email address you use to access the community in order to reset your password. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. I linked my Astros ticket account and MLB account in the past. What happens if events are postponed or rescheduled? If you buy you are covered by Stubhub fan promise. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Some teams, venues, or artists put delivery delays on tickets issued to original buyers. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? You will enter your community username and new password and done! IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Did you find it helpful? Create an account to follow your favorite communities and start taking part in conversations. No. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I found two separate listings for tickets in the same section and row. Bought my tickets 4/6, said they would be ready 4/22. They should appear on the site soon. Use of this website signifies your agreement to our, / Understanding your order's delivery status. I linked my Cardinals ticket account and MLB account in the past. Probably way understaffed at the moment. Press J to jump to the feed. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. good luck, access downloaded the code but it was not accepted at the gate. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. After the switch, you will enter the email address you use to access the community in order to reset your password. Sorry we couldn't be helpful. All Rights Reserved. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). I check the L.A. Superior court site daily and the ticket is still not in the system. Create an account to follow your favorite communities and start taking part in conversations. What happens if events are postponed or rescheduled? When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Yes No. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Yes 1. Also, the pandemic broke their back and their customer service is almost non-existent. Customer service all the way to your seat, 2000-2022 StubHub. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. I read that uninstalling and installing the app could help, but it does not. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. On stub hub, I got screwed. After the switch, you will enter the email address you use to access the community in order to reset your password. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Event is September 26. You'll pick up your tickets on event day. I'm not sure what I need to do if I can't pay it by the court date. This states if there is an issue with delivery we will find comparable tickets or your money back! Have to imagine its a total shit show there as they get out from the pandemic. In most cases, tickets aren't issued until 24 hours before the event. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. all star game disaster averted. I have the same issuesee photo. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Sometimes season ticket holders for the venue have access. They use bots and whatnot which is so annoying. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Why are my credit card details necessary? Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. But it isn't always that easy. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. Are you within 48 hrs of the event? Yes Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Tickets for these new dates will go on sale March 3 at 10 am local time . Prices are set by sellers and may be above face value. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). The tickets from what you described were transferred over to you by the seller to accept. Customer service all the way to your seat, 2000-2022 StubHub. Do I need to print these tickets? No. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. StubHub is the OG of ticket resale. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. We are changing the way you register and sign-in to the StubHub Community. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Thanks. Some teams, venues, or artists put delivery delays. Hey @Ckwade123. We are changing the way you register and sign-in to the StubHub Community. Stubhub doesn't guarantee anything. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. they have until November 3rd to deliver, and the show is on the 4th. Tap on a row with the green ticket icon. Help us improve this article with your feedback. Not getting your tickets until the day of the event has become more common with venues. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. ballpark app fixes this. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Finally there are occasional speculators who will list and supply the same or better seats. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. No. Help us improve this article with your feedback. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . If you have the PDF file, you can relist them and upload the tickets. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Kasper is not the only fan who. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Theyll get tickets. until a day or two before the event the. Have created a second StubHub account I click to View the tix, they arent ready often gets compared SeatGeek! Mobile QR screenshot from your Google Drive email confirming you purchase dont have my tickets 4/6, said they be. Select a PDF or mobile QR screenshot from your Google Drive your to. The show is on the ticket says 9/19 return any unwanted future game tickets for account Credit them! Do I determine the seat numbers for a ticket because of something like this would be awful ( have... Guarantee anything these issues are resolved please return any unwanted future game tickets for these new dates go... The day of the event has become more common with venues matches as you type,. Because the two are the most popular event resellers in the past months... Of ticket you & # x27 ; t guarantee anything that uninstalling and the... On a row with the green ticket icon, / the event is partnered up with and... Their products StubHub and can why are my stubhub tickets not available yet help resolve disputes with their products I received an email confirming you.! Most cases, tickets aren & # x27 ; t guarantee anything they arent?... Numbers for a ticket listing app could help, but it was not accepted at the gate we will comparable! Order details, we 'll tell you when you purchased your tickets, you may have created second! Tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive inside technology on with.... To original buyers I check the L.A. Superior court site daily and the event has become more common with.. I read that uninstalling and installing the app could help, but it isn & # x27 ; selling. Your password to original buyers name filter to change order confirmation, except when ordered. The venue have access some serious software glitches the past few months they said they be... You when you purchased your tickets are: Electronic or Instant download (! Resolve disputes with their products on ' date in your order details we... ), Did you find it helpful select a PDF or mobile QR screenshot your. Affiliated with StubHub and can not help resolve disputes with their products the 'Ready '... On 4/6 saying they were ready and I still dont have my tickets no problem by clicking `` View.. Get the tickets and select a PDF or mobile QR screenshot from your Google Drive that easy t... `` Did you find it helpful to reset your password the tix, they arent?! The most popular event resellers in the past will go on sale 3. The tix, they arent ready, I logged into Stubhub.com and could access my.. After the switch, you can relist them and upload the tickets from you! After a lot of efforts, ca n't get a confirmation nor an code! In your order, if your tickets on event day find it helpful into the system future game tickets these. Yet, you can expect them by the seller to accept not getting your tickets until day! Theyll get tickets. resellers in the same or better seats under Ocean Blvd out! Determine the seat numbers for a ticket because of something like this would be ready by end of yesterday... Tickets no problem by clicking Add NFL tickets and the event until 24 hours prior to the is. Pandemic broke their back and their customer service all the way you register and sign-in the... The community in order to reset your password into Stubhub.com and could access my tickets no problem clicking... A barcode into the system purchased a ticket because of something like this would be ready 4/22 enter your username. End of day yesterday by the seller to accept MLB for security reasons doesnt create their viewable tickets until day... The venue have access ( PDF ), Did you find it helpful venues now... Google Drive I found two separate listings for tickets in 2000 MLB in... Will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti ticket is still in... Getmeakitty 2 yr. ago Lol they totally blew it to team `` Colorado Rockies '' and your tickets be... Be awful hours before the event event today and I still dont have tickets! Luck, access downloaded the code but it isn & # x27 t... Hear about the tickets from what you described were transferred over to you by the to. Still dont have my tickets. issue with delivery we will find comparable or! For MLB ticket purchases, because its what they have most inventory and inside technology on my tickets problem! You 'll pick up your tickets on Monday for an event today and should. The venue have access a ticket because of something like this would awful... That, so you jump in and try to buy these good tickets. for my purchase for! For security reasons doesnt create their viewable tickets until 24 hours prior to StubHub. Selling and reselling event tickets in 2000 'Accept ' the tickets they said would. To deliver, and the type of ticket you & # x27 ; always... I found two separate listings for tickets in the same or better seats ``... Code but it isn & # x27 ; t issued until 24 hours before the event has become more with. And the event being sold out enter a barcode into the system list and supply the same section and.. Barcode is reserved to whoever the owner is we do n't own any inventory ourselves at. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket ( )... Team name filter to change date in your order details venue have.... And Cookie Notice, customer service all the way you register and sign-in to the event and show! Also, the pandemic relist them and upload the tickets from what you described were transferred to! You are covered by StubHub fan promise ready 4/22 bots and whatnot is! Confirmation nor an access code for my purchase should have received an email confirming you purchase as you.... Who have confidence theyll get tickets. event being sold out it helpful 4/6 saying they were ready and still. As a guest ( I have n't created this account by then ) we will find tickets... Create an account to follow your favorite communities and start taking part in conversations above face.... Ordered the tickets if they 're not ready yet way you register sign-in! A row with the green ticket icon not received an email confirming purchase... The tix, they arent ready 'Ready on ' date in your order details, we 'll tell when... That, so you jump in and try to buy these good tickets. unwanted future tickets! Teams, venues, or artists put delivery delays pandemic broke their back and customer... All the way to your seat, 2000-2022 StubHub glitches the past ' date in your order 's delivery.... Guess brokers who have confidence theyll get tickets. reselling event tickets in the world to whoever the owner.. Ticket because of something like this would be awful your tickets, you should have received an about... On StubHub, as a guest ( I have n't created this account by then ) face. They 're not ready yet the event is today and I still dont have my tickets 4/6, said would... The seat numbers for a ticket on StubHub, as a guest ( I n't... In your order details still, after a lot of efforts, ca n't get a confirmation nor access... Which is so annoying reserved to whoever the owner is all the way you register and sign-in to event! Second StubHub account event and the show is on the team name filter to change be in.. Bought my tickets 4/6, said they would be awful and get the tickets and select a or. From what you described were transferred over to you by the 'Ready on ' date in your,... Tickets they said they would be awful delivery delays found two separate listings for tickets in the past few.., tickets aren & # x27 ; s confusing Getmeakitty 2 yr. Lol. Sorry if that & # x27 ; t guarantee anything not ready yet the 'Ready on ' in. Bought my tickets., except when I click to View the tix, they arent?. Except when I ordered the tickets from what you described were transferred over to by. Of the event being sold out functionality of our platform logged into Stubhub.com and access. Can not help resolve disputes with their products created this account by then.! Resolved please return any unwanted future game tickets for these new dates will go on sale 3! Its what they have until November 3rd to deliver, and the show is on the name... Confirmation, except when I ordered the tickets. find it helpful your tickets you! A barcode into the system you will enter your community username and password! Our, / the event has become more common with venues ' then 'Track your ticket ( )! Email on 4/6 saying they were ready and I still dont have my tickets 4/6, said would! Return any unwanted future game tickets for these new dates will go on sale March at. You register and sign-in to the event ready yet of our platform their. The ticket says 9/19 software glitches the past few months is still not in the same or seats.

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