Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Depending on what youre looking for, BetterHelp offers counseling for individuals, couples, or families. Studies suggest that online-based therapy may offer similar benefits to therapy in person. Heres a brief overview of how they compare: BetterHelp tends to be a better option for clients who want affordable live virtual therapy sessions. Learn about the benefits and costs of Headspace versus Calm, plus how to choose the best app for. It explicitly specifies what it doesnt treat, which are conditions it deems serious enough to warrant in-person care: eating disorders, addiction issues, or serious mental health conditions such as bipolar disorder (BPD) or schizophrenia. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. Accessed 6/29/2021. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. The platform may be difficult to use if you dont have consistent access to the internet or phone services or a private space for therapy sessions. Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. 2022 Talkspace Review: How Does It Stack Up? BetterHelp counseling services arent generally covered by health insurance. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. They also appreciate the efficiency of their therapist, the improvement in their mental health, and constant checking in from BetterHelp on their progress and relationship with their therapist. Lin T, et al. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. After completing a survey that consisted of questions about herself, what she was looking to accomplish in therapy, and her current mental state, she was also able to list out preferences she looks for in a therapist. Youll be billed monthly. At Brightside, you are discouraged from switching therapists, and making a switch requires contacting customer servicean aspect of its service that could use improvement. Most online reviews of BetterHelp appear to be positive. As a Product Manager at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding . It found that 37.8% of participants had improved significantly, 62% had a partial response, and 19.8% were classified as being in remission after receiving therapy from BetterHelp for 3 months. If youre dissatisfied with your counselor, you can change therapists as many times as you like until you find one that better suits your needs. Youll be asked for your credit card information at this time, or you can apply for financial aid. BetterHelp says therapists are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law protecting sensitive health information. The COVID-19 pandemic and resulting economic fallout have taken a toll on the mental health of many Americans, according to a March 2021 Pew Research Center report[1]Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. You can cancel your subscription at any time if you decide that BetterHelp is not working for you. We follow an advertising policy . If you want to learn more about BetterHelp and insurance, consider reading our in-depth article on the topic. Commissions we earn from partner links on this page do not affect our opinions or evaluations. First, you answer several questions about the reasons youre seeking therapy, what you hope to accomplish with counseling and any additional information you wish to provide. I felt the counselor was a good match for me based on the issues I wanted to work on. The app and website are easy to navigate. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. First, we provide paid placements to advertisers to present their offers. Behavioral Health: Patient Access, Provider Claims Payment, and the Effects of the COVID-19 Pandemic. We independently research, test, review, and recommend the best Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. BetterHelp also states on its FAQs page that all of its providers are fully licensed and in good standing.. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. You may connect with them through text-only messaging in your private chat room. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. During sessions, I found therapeutic techniques used more efficiently by the therapists at Brightside. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. BetterHelp is an online therapy company that was launched a year after Talkspace in 2013. Therapists often rely on their clients body language to assess their emotions. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. Our Story For those who prefer working through problems out loud, its possible to schedule a phone call with your counselor. It also has several sister websites that provide therapy for couples, teens, members of the LGBTQIA+ community, and those seeking a faith-based approach. Im actually in another country and time zone as my therapist, and she makes it work.. Heres everything you need to know. Healthline Media does not provide medical advice, diagnosis, or treatment. Overall, I preferred the personal connection offered through BetterHelps portal, as both its therapist messaging and group therapy sessions proved to be fantastic additional resources. Not too far behind, 69% of Brightside users felt the same way. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. Virtual support systems can make it easier to take care of your mental health. Our contacts database includes full names, email addresses, specialties, agency relationships and phone numbers, and we verify each contact every 90 days to ensure you have the most current information. With Brightside, there are no surprises: you can rely on the advertised rate to remain consistent. Learn more about. Its model is all about access, and puts decision-making in the hands of the clients rather than the therapist. BetterHelp is one of the largest providers of online counseling services. Here are some cons to consider before trying BetterHelp: You can connect to BetterHelp on your computer, tablet, or smartphone. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. Here are six types of therapy and the benefits of each. Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists. This includes eating disorders and substance use disorders. Topics of the groupinars vary from sleep to self-care to anxiety and depression. Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. On Google Play, the BetterHelp app received 4.7 stars from more than 26,000 reviews. A 2016 review of high quality studies found that internet-delivered CBT sessions with a therapist reduced various anxiety symptoms at least as much and sometimes more than in-person CBT sessions with a therapist. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. Learn how Talkspace works, what its good for, and whether its right for you in this review. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. (2021). Brightside accepts a wide range of insurance: Cigna, Aetna, Optum/UnitedHealthcare, Anthem CA, and Allegiance are all considered in-network, and it also accepts health savings account (HSA) or flexible spending account (FSA) card payments. You have online access to experienced therapists. A 2022 review of 20 clinical trials comparing teletherapy to in-person therapy shows the promise of telehealth. BetterHelp is an online therapy platform connecting users to licensed therapists. You can anonymously sign up on the platforms. Just 25% of therapists who apply are accepted to practice through BetterHelp, according to the company. BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. Marcelle ET, et al. BetterHelp is rated as a top teletherapy platform for a variety of mental health concerns. Pew Research Center. You can sign up using your email, or you can choose to use your Facebook or Google account. She says that, while she didnt have many prerequisites for a therapist, she did feel that she was matched relatively well. A psychiatry session costs $249 for the initial visit, followed by $125 for each subsequent session. In contrast, Talkspace may be a better option for those interested in messaging their therapist daily and want the ability to have medication prescribed to them. Read our comparison of BetterHelp and Talkspace. BetterHelp is a popular mental health platform right now in 2022. (2019). Frequently asked questions about BetterHelp, ncbi.nlm.nih.gov/pmc/articles/PMC7829321/, journals.sagepub.com/doi/10.1177/1357633X17730443. Varker T, et al. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. You can access BetterHelp counseling services via a smartphone, computer or tablet. During my counseling sessions, we explored cognitive-based therapy tools for being more positive, communicating more effectively and alleviating anxiety. (2016). Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. Interested in trying BetterHelp? We read customers comments and looked at how other trustworthy websites scored BetterHelp. Our user survey demonstrates a similar opinion: 66% of BetterHelp users described the process of looking for a therapist to be easy or very easy, while only 57% of Brightsides users felt the same way. Verywell Mind's content is for informational and educational purposes only. BetterHelp is known for its extremely widespread, ethically questionable advertising techniques, which have played an important and controversial role in getting BetterHelp the large market presence it enjoys today. Covid19 Support: 25% off your first month of counseling.. experienced journalists and medical experts, Users can be matched with a therapist within 48 hours, Communicate via phone, video, or messaging whenever you feel it's needed, Access to licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, and licensed professional counselors. When looking for a therapist, asking the right questions will help you find the best fit. This is similar to office sessions with a qualified therapist. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. Simone is the health editorial director for performance marketing at Verywell. The company describes BetterHelp as the "largest online counseling platform worldwide," geared toward helping people dealing with issues "such as stress, anxiety, relationships, parenting,. You can remain anonymous with your therapist if you prefer. The company says its service has helped more than 2.7 million people. We can help! The main upside of online therapy with BetterHelp is that BetterHelp tends to be a more affordable option than in-person therapy. It also. She spent many years working and living in Beijing, China, covering arts and environmental issues for a variety of publications. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. It allows for more flexibility in scheduling, as clients have access to more specialists and can select the specialists who can work with their schedules.. Here are the 10 best teas for stress in 2022. Submissions should come only from actors, their parent/legal guardian or casting agency. According to the company website, BetterHelp operates a secure system that keeps user information strictly confidential and compliant with patient data protection laws. A subscription to BetterHelp ranges from $60 to $90 a week. Brightsides specific focus outperforms BetterHelps generalized services. For personal advice, please consult with a medical professional. If you want to apply for financial aid, youll do so during the sign-up process. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. We follow an advertising policy ensuring that sponsors and business partners never influence our content. Answer a few questions about your therapy goals to get started. Online therapy platforms connect you with licensed providers, which can include psychiatrists, psychologists, licensed marriage and family therapists, licensed clinical social workers and licensed professional counselors. Be it via phone, text, or video call this global company's goal is to make mental health services more widely accessible. 2005-2023 Psych Central a Red Ventures Company. Therapy sessions at BetterHelp are typically 30 minutes, though some therapists may allow for longer sessions upon request. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. You can also schedule video, phone or live chat sessions and access counseling services using four methods: BetterHelp counselors do not make official diagnoses or prescribe medications. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. We also reviewed results from a survey of 105 users across 55 online therapy companies, including BetterHelp and Brightside. Therapeutic contact is limited to your weekly video sessions. If you're eligible for financial aid, you can get their subscription at about 20-50% lower cost. BetterHelp also allows you to book extra sessions, but will not give a price until you actually try to book the session. Follow along to find out more. Its also been reviewed by our medical affairs mental health experts and has gone through our vetting process. account registration personal information. Independent online reviews on BetterHelp are overall strongly positive. At BetterHelp, video sessions are hosted from inside BetterHelps site or app; Brightside uses Zoom to host video sessions. Brightside stays fairly traditional with its session format, and requires video attendance via Zoom for all therapy sessions. To sign up, you'll take a survey on the BetterHelp site to match you to the right therapist.. Since 2013, over 30,000 licensed, accredited, and board-certified therapists from BetterHelp's network have helped more than 2,000,000 people face life's challenges and improve their mental health. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. The service is generally more affordable than in-person therapy. Brightside charges $300 a month, which works out to $75 a session, while BetterHelp charges $60 to $90 a week, which includes one session. BetterHelp is a subscription-based online therapy platform for individuals 18+ across the US and internationally. We include products we think are useful for our readers. It can take anywhere from a few hours to a couple of days to be matched to an in-state counselor. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. BetterHelp uses a monthly membership payment plan, but you can cancel your membership at any time. The company offers a secure, easy-to-use platform and qualified therapists. See what our experts have to say about Talkspace and if it's right. No more waiting days, weeks or even months to find a therapist. BetterHelp evaluates its providers in a four to five-week process that includes verifying licensure and requiring potential counselors to take a case study exam thats reviewed by a licensed clinician. The Forbes Health editorial team is independent and objective. In the study, more than 300 BetterHelp users had significant reductions in symptoms of depression after 3 months. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. If youre someone who enjoys face-to-face conversation, you can also schedule a video session with your counselor. This means that everything discussed during appointments is strictly confidential unless theres a case of immediate harm to the user or someone else. BetterHelp | Professional Therapy With A Licensed Therapist You deserve to be happy. For first-quarter 2023, Teladoc Health anticipates total revenues to be between $610 million and $625 million. With online therapy, a therapist can observe less of their clients body language when in a session. BetterHelp also notes that one of the advantages of e-counseling is that you can always look back at the messages youve exchanged with your therapist. If youre interested in trying BetterHelp, you can get started here. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. This option mimics the comfort of texting a good friend. Spending just a few minutes a day on meditation can have big benefits for your mental health. According to BetterHelp, users privacy and confidentiality are of utmost priority. Sign up with BetterHelp and get matched to a therapist in less than 48 hours. Here's a review of BetterHelp, including its features, pros, and cons. In both companies, the personal portal in the app mirrors the one found on the website almost exactly. Although we found BetterHelp to have a faster turn-around and a larger pool of therapists, Brightsides therapists had a uniform, results-driven approach, and we felt their sessions to be more focused and productive. The reviews about BetterHelps services on Trustpilot are as positive and appreciative as the ones on BBB. See which other premium units they bought. It also offers couples and teen therapy, with free live weekly group seminars available. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. While we work hard to provide accurate and up-to-date information that we think you will find relevant, Forbes Health does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. The subscription cost may be lower than in-person sessions with a qualified therapist. These therapy sessions also cater to children and teens between ages 10 and 17 with the consent of their guardian or parent. Also, we use third-party cookies to track your website behavior and target advertising. Here are the biggest benefits, as well as who are good candidates for the. BetterHelps sessions are closer to 45 minutes to an hour, and therapists use whatever therapeutic techniques they prefer. Yes, BetterHelps privacy policy and security measures indicate that the company is HIPAA compliant. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. Headspace vs. At this writing, out of 4,100 reviews on Trustpilot, 84% of BetterHelp users rated the service as excellent, and 9% rated their experience as bad. This usually had to do with the reviewers personal experience with their therapist. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. I found using both companies resulted in an onslaught of targeted online advertising, although BetterHelps was much more specialized to me. For more in-depth information, continue reading. Net loss per share is . BetterHelp may be a good choice if youre seeking help with leading a more fulfilling life or achieving goals. Along with BetterHelp, there are other online therapy services that offer services that could better align with your needs. However, if youre experiencing deep depression, suicidal thoughts or symptoms of a serious mental illness, its important to seek in-person therapy with a qualified mental health professional. Discover our top picks and the best online therapy to fit your needs and preferences. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. Once youve verified your account, BetterHelp will ask you what issues youd like your therapist to have experience with. Overall, Acadia reported a total of $675.3 million in revenue in the fourth quarter, a 13.8% increase year over year. You get unlimited messaging with your therapist. If its not a good fit, you can request to be matched with a different therapist. Text-based communication (texting and live-chat sessions) are a great way to take some of the anxiety out of starting therapy and help clients dive into the process, says James Imrie, the creative and marketing manager at BetterHelp. You may also begin registration by clicking the Get Started button in the top right corner of the site. BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. All rights reserved. If you prefer a face-to-face experience, in-person therapy may be a better fit. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. They spent, MediaRadar captures creative run on the top websites, magazines and national television stations for over. The platform does not accept insurance. A few months later, in July, BetterHelp was hit with another lawsuitthis time by Therapy for Black Girls, which sued for trademark infringement after BetterHelp allegedly used the company's trademark in advertising. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. Online therapy can serve as a source of connection and support, especially during a time (in light of the pandemic) that feels otherwise isolating, says Sheava Zadeh, PhD, LEP, BCIM, a psychologist and the founder of Pamper Your Brain. BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. BetterHelp is a subscription plan with services not generally covered by health insurance, Medicare, or Medicaid. They spent over $100 million on advertising in digital, print, and national TV in the last year. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. Healthline only shows you brands and products that we stand behind. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. . MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. If you arent satisfied with the therapist you get, you can request a change. The exact price depends on a person's location and preferences . Her expertise in mental health comes primarily in the form of a whole lot of therapy. We also included our editors assessment of BetterHelp and her personal experience with this online service. The Implications of COVID-19 for Mental Health and Substance Use. You can also schedule one 30-minute live phone, chat or video session a week, although longer sessions can be approved by each counselor. A 2019 study assessed the effectiveness of BetterHelp for treating depression. *Please note: When we say basics in the services offered column, we are grouping anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling together. Marketing at Verywell and improve their mental health services prefer a face-to-face experience, therapy... 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